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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,150 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,150 reviews

August 03, 2023

Professional and friendly staff. Job is done in a timely manner. However, Repairs are very costly. More

by JUDITH.PARODIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Napoli Nissan responded

Hey Judith, we appreciate your positive feedback about our professional and friendly staff. We'll take note of your feedback on repair costs and strive to improve in that aspect. If you have any other questions or concerns, feel free to reach out!- The Napoli Nissan Team

August 03, 2023

Excellent service. Friendly and accurate with my appt taken right away and when I return my car was ready to go More

by DEBRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Napoli Nissan responded

We're glad to know you had an excellent service experience at Napoli Nissan! It's great that your appointment was handled efficiently and your car was ready when expected. Thanks for the positive feedback!

August 02, 2023

Amazing service! Thanks to Scott , Naz and the Napoli team for everything. Highly recommend buying Napoli! More

by TPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Napoli Nissan responded

We're glad to know you had an amazing experience with Scott, Naz, and our team at Napoli Nissan. We appreciate your kind feedback and recommendation! Have a great ride!

August 02, 2023

This is my second time buying a Nissan at Napoli and I am a very happy lady Sean took good care of us thanks Sean !!! More

by Evapuccilli62816
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean and mike
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Aug 03, 2023 -

Napoli Nissan responded

We're delighted to know you had a great experience for the second time at Napoli Nissan! It's wonderful that Sean took good care of you. Thanks for choosing us again and enjoy your new Nissan!

August 02, 2023

Luis is a fantastic guy and very helpful beautiful personality and very knowledgeable about his job More

by Michael obeid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Napoli Nissan responded

Hey Michael, thank you for your kind words about Luis at Napoli Nissan! We'll see you next time, safe travels!

August 01, 2023

I came in was greeted, information was taken & I just waited on my vehicle. Great service! More

by KCLAY427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Napoli Nissan responded

Thank you for your positive feedback! We're glad you had a great service experience with us at Napoli Nissan!

August 01, 2023

2 hour wait for an oil change with an appointment. Unacceptable . Why have an appointment More

by THERESA.REINHOLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 31, 2023

Excellent customer service! Always on time, explains everything. Loved viewing the service video, only wished they approached me the day I was there to do a couple things per th More

by Deblm54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Napoli Nissan responded

We appreciate your feedback and are glad to know you enjoyed our service video at Napoli Nissan. We'll make sure to communicate better about recommendations next time. Looking forward to seeing you on your next visit!

July 30, 2023

They were professional and courteous and knowledgeable. I would recommend them to anyone and encourage using Napoli Nissan all their automotive needs More

by fitzpatrickclan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Napoli Nissan responded

We appreciate your positive feedback and recommendation! Our team at Napoli Nissan is always here to provide professional, courteous service for all of your automotive needs. Thank you!

July 30, 2023

I have purchased or leases several cars from Napoli’s motors over many years. I retired and moved to SC. Then I’m 2019 I had to return to CT. I called Lenny and told him I was coming home and needed to g More

by ECAVANAUGH1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Napoli Nissan responded

We're so grateful for your trust and loyalty over the years! It's wonderful to know that our team at Napoli Nissan has consistently provided you with excellent service. We look forward to assisting you with future car purchases. Safe travels back home!

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