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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,150 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,150 reviews

September 30, 2023

The service team listened to the issues with my car and quickly provided an explanation of required repairs. Napoli service team kept me informed of the status of repairs and was very professional. More

by fgritsko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
omar
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Oct 03, 2023 -

Napoli Nissan responded

We're glad to know our service team at Napoli Nissan was able to assist you effectively and keep you informed throughout your vehicle's repair process. Thanks for sharing your positive experience with us! We'll see you next time. Safe travels!

September 30, 2023

They always provide great service from beginning to end of getting job done on vehicle. More

by LOUIEPADILLAJOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Napoli Nissan responded

Hey Jose, thank you for your loyalty and for choosing Napoli Nissan for your vehicle needs! We look forward to assisting you again in the future! Safe travels!

September 28, 2023

Muy buen servicio lo recomiendo a otras personas el personal que me atendió fue excelente More

by LAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José
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Sep 29, 2023 -

Napoli Nissan responded

Laura, Muchas gracias por tus amables palabras y recomendación. ¡Esperamos que vuelvas a visitar nuestro equipo pronto! - Napoli Nissan

September 28, 2023

Never gave me my mirror cover, never gave me my mirror cover, never gave me my mirror cover More

by toddrichards27
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Napoli Nissan responded

Thank you for reaching out, Todd. Please reach out to me directly at your earliest convenience so I can make sure this situation gets resolved for you. Respectfully, Scott Haverl - General Manager - 203-877-5141

September 27, 2023

The service people are very professional and the mechanics know there very knowledgeable and got the job done More

by DHART6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2023 -

Napoli Nissan responded

We're glad to know that our service team at Napoli Nissan met your expectations with their professionalism and knowledge. Thanks for the positive feedback! Have a great day!

September 26, 2023

I have never been treated so professionally and politely in a car dealership. Your employees are to be complimented in their work. I have had (I am old) a BMW, Lexus, and two Land Rovers. I am glad I purch More

by Dalehrwtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember named. Sorry
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Sep 27, 2023 -

Napoli Nissan responded

It's wonderful to know that our team at Napoli Nissan provided you with professional and polite service. We're glad you chose us for your Nissan purchase! Thanks for the review.

September 26, 2023

Excellent customer service! Especially Luis he explained everything in detail! Will definitely come back again. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2023 -

Napoli Nissan responded

Hi Lee! We're delighted to know Luis provided excellent service at Napoli Nissan. We look forward to seeing you again!

September 24, 2023

Thought their service charges were very high. Do wish they would ask if certain things needed to be replaced, like the windshield wiper. Could do some of the service for less money somewhere else More

by CAROLALBANESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Napoli Nissan responded

Carol, I'm sorry to read that you found our service charges high. We strive for transparency and customer satisfaction in all areas of our business, including pricing. Your feedback is important as it helps us improve the services we offer. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly at your convenience. Thank you, Reuben Burgos - Service Director - 203-787-5850

September 24, 2023

Alway good service. The guys at the service desk always helpful. Service is done when promised unless they find a issue More

by CKAP1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Napoli Nissan responded

We're glad to know you've had consistently great service here at Napoli Nissan! Our team always aims to be helpful and efficient. Thanks for your positive feedback, we appreciate it!

September 23, 2023

Dealership and service group are always extremely helpful, professional and accommodating. Great staff and clean premises. More

by crk2122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juniors
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Sep 26, 2023 -

Napoli Nissan responded

We're glad to know you found our team at Napoli Nissan helpful and professional! We strive for a clean, welcoming environment. Thanks for the positive feedback!

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