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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,012 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,012 reviews

November 29, 2023

Un concesionario de vehículos muy eficiente muy buena atención al cliente y sobretodo precios muy económicos y facilidades de pago para adquirir un vehiculo More

by rodney leonardo carpio valarezo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo
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Nov 29, 2023 -

Napoli Nissan responded

Rodney, gracias por compartir tu experiencia positiva en Napoli Nissan. Nos alegra saber que encontraste nuestro servicio eficiente y nuestros precios económicos. ¡Esperamos verte de nuevo pronto!

November 28, 2023

I was seen right and away and treated very well. Napoli's professionalism was exceptional, the staff was super friendly and professional. More

by Mecca1225
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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Nov 29, 2023 -

Napoli Nissan responded

We're glad to know you had a great experience with our team at Napoli Nissan! We strive for professionalism and friendliness in all we do. Thanks for the positive feedback, it's much appreciated!

November 28, 2023

Easy The entire process was easy without any questions and or hiccups The entire process was easy without any questions and or hiccups. That's the way it should be More

by MATTM615
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Nov 29, 2023 -

Napoli Nissan responded

We're glad to know that your experience with Napoli Nissan was smooth and hassle-free. That's exactly the kind of service we aim for! Thanks for sharing your feedback.

November 28, 2023

I had a lovely experience buying out my lease. Frank, Brenden and Rob made it such an easy and seamless process. I will recommend anyone I know that wants a nissan to Napoli. More

by Missromain123
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Acampora
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Nov 29, 2023 -

Napoli Nissan responded

We're delighted to know that Frank, Brenden, and Rob made your lease buyout process smooth at Napoli Nissan. Thanks for recommending us!

Nov 29, 2023 -

Napoli Nissan responded

We're delighted to know that Frank, Brenden, and Rob made your lease buyout process smooth at Napoli Nissan. Thanks for recommending us!

November 28, 2023

Everyone is so pleasant and helpful. Thxs so much. Happy Holidays. Any deals on driver's side floor mat? More

by MARIANNE.TOOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Napoli Nissan responded

Hi Marianne! We're glad to know that you had a pleasant experience at Napoli Nissan! For any deals on floor mats or other accessories, feel free to reach out directly. Happy Holidays and thanks for your review!

November 26, 2023

Dishonest service advisor and well as service tech. I wouldn’t anyone to bring their car for service at this location More

by CORY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Junior Segui
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Napoli Nissan responded

I'm sorry to read about your experience. We strive for honesty and transparency in all our interactions, so it's concerning to see we've left the wrong impression. I'd like a chance to address this directly with you if possible - please reach out at your earliest convenience. Thank you, Scott Haverl - General Manager - 203-877-5141

November 26, 2023

Great Every time I come or call the dealership is always kind and willing to help no matter what More

by Shezell73
Recommend Dealer
Yes
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Nov 28, 2023 -

Napoli Nissan responded

Thanks for your continued support of the Napoli Nissan team! We look forward to your next visit!

November 25, 2023

There was a big misunderstanding when I purchased a new key fob, it was not programmed to auto start as it was when I purchased the car. I was accused of going to an independent vendor with the fob, which More

by GLORIA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Junior Segui
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Napoli Nissan responded

We're sorry to read about your experience with our service department. We strive for clear communication and respect towards all of our customers, so it's concerning that you felt otherwise. I'd like the opportunity to discuss this further and find a solution regarding your key fob issue. Please reach out at your earliest convenience. Thank you, Scott Haverl - General Manager - 203-877-5141

November 25, 2023

Outstanding, Omar received me with a smile and made an exceptional experience. I was there for the first time! More

by Shirleyann.ruiz77
Recommend Dealer
Yes
Employees Worked With
Omar
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Nov 27, 2023 -

Napoli Nissan responded

Shirleyann, we're delighted to know that Omar made your first visit to Napoli Nissan an exceptional one! We appreciate the kind words and look forward to serving you again in the future.

November 25, 2023

It was great, as always. I liked the video and explanation. Car ready in a reasonable time frame. Will do business with you again. More

by RLBADER025
Recommend Dealer
Yes
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Nov 27, 2023 -

Napoli Nissan responded

We're so glad to know that you had a great experience with us at Napoli Nissan! Your feedback about the video and explanation is much appreciated. We look forward to serving your automotive needs in the future. Safe travels until then!

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