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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,012 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,012 reviews

January 17, 2024

Luis has been extremely helpful and kind. He has provided excellent service and have made my experience with Nissan super easy and smooth. More

by ANIBYHERNANDEZ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Napoli Nissan responded

Aniby, we're delighted to know Luis was able to provide you with a seamless experience at Napoli Nissan. Thanks for sharing your feedback! We'll see you next time. Safe travels!

January 17, 2024

Customer service was excellent. Explained all work needed and went through the work that needs attention next service call More

by TM445111r#
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Napoli Nissan responded

We're glad to know you had an excellent experience with our team at Napoli Nissan! We always aim to keep our customers well-informed about their vehicle's needs. Looking forward to seeing you at your next service visit!

January 17, 2024

I purchased a used 2017 Nissan Sentra eighteen months ago, and have had several minor issues with it. Luis Arboleda has always taken care of them for me. I am elderly and have owned many vehicles in th More

by chidestersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Napoli Nissan responded

We're glad to know that Luis has been able to assist you with your 2017 Nissan Sentra at Napoli Nissan. It's our goal to provide excellent service for all of our customers, no matter the issue. Thanks for sharing your experience!

January 17, 2024

Everyone in this dealership is great. Kept their word on everything they said. A special thank you to Ricky at Milford store who handled everything professional and personable. A great pl More

by sikoflsh
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Napoli Nissan responded

We're so glad to know that you had a great experience at Napoli Nissan! Your kind words about Ricky and our team are greatly appreciated. We strive for professionalism and personability in all we do, thank you for recognizing that.

January 16, 2024

awesome salesman fair price. easy to work with.great service on trade in. well don More

by JEDSONS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Napoli Nissan responded

Jedsons, thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride!- The Napoli Nissan Team

January 16, 2024

Very nice and accommodating people . The ownership as well as management is visible friendly and easy to work with . Their service workers couldn’t be more helpful. Kudos !! More

by ryonganser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Lovan , Mike “Moneyman” Haverl
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Jan 17, 2024 -

Napoli Nissan responded

Ryon, we're delighted to know you had a positive experience with our team at Napoli Nissan. We strive for friendly and accommodating service - glad it showed! Thanks for the kudos! Have a great ride!

January 16, 2024

Have bought and leased cars for the last 20 years. Very pleased. Nice people. Thank you. More

by Shawns50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Napoli Nissan responded

Shawn, thank you for your loyalty and for trusting us with your business for over 20 years! We look forward to serving you again in the future. Have a great ride! - The Napoli Nissan Team

January 16, 2024

Gino and Omar helped me out a ton when I was in for a headlight replacement. Thank you so much! More

by Abigail Radwanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar and Gino
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Jan 17, 2024 -

Napoli Nissan responded

Abigail, it's great to know that Gino and Omar assisted you during your vehicle headlight replacement at Napoli Nissan. Thank you for choosing us! We'll see you next time. Safe travels!

January 16, 2024

While the workers are nice, I was lied about something (noticed someone else did get that service), did not perform a job I had asked for on my car, and car ended up smelling like someone smoked marijuana More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arboleda
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Napoli Nissan responded

Carol, I'm sorry to read about your recent experience. It's important that our customers trust the work we do and feel confident in their service, so it's concerning to see this wasn't the case for you. We'd like an opportunity to look into these issues further and ensure everything was completed as requested on your vehicle. Please reach out at a time convenient for you - thank you! - Scott Haverl - General Manager - 203-877-5141

January 16, 2024

Over priced for service. That didn't require new parts. Unclog a lining and charged 500.00 doesn't not seem fair. More

by joann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arboleda
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Napoli Nissan responded

Joann, I'm sorry to learn that you felt our pricing was unfair. We strive for transparency in all of our services and it's important to us that customers feel they're getting value for their money. If you'd like, we can certainly discuss this further so please reach out at your earliest convenience. Thank you, - Scott Haverl - General Manager - 203-877-5141

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