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Napoli Nissan
Milford, CT
2,514 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,514 reviews
June 04, 2021
Courteous, friendly, knowledgeable service advisors. I made an appointment and they took the car in at that time. I was kept informed periodically as to the status of the job. made an appointment and they took the car in at that time. I was kept informed periodically as to the status of the job. More
by jameslash
Verified CustomerEmployees Worked With
Other Employees :
Ron "Stumpy" Fiorella, Marissa Kleiner
June 03, 2021
I was very pleased with my service. It was quick and I felt the mechanics were very thorough. The problem was explained to me and my car was back on the road within five hours👍👍 felt the mechanics were very thorough. The problem was explained to me and my car was back on the road within five hours👍👍 More
by Marym2645
Employees Worked With
Junior Segui
June 03, 2021
Well run with easy online access to schedule service appointment. Comfortable waiting area and short wait time on vehicle service. Friendly service reps with concise communication on cost and services p appointment. Comfortable waiting area and short wait time on vehicle service. Friendly service reps with concise communication on cost and services provided. More
by rdmjr
Employees Worked With
Ron Valentine is the reason I am a Napoli Nissan customer. He totally Wowed me with service and professionalism. I say this as an experienced retail consultative sales manager with 25 years in the business. , Marissa Kleiner
June 02, 2021
The service department at Napoli is too notch courteous, helpful and informative. I have been going to Napoli for over twenty five years and this service team is the best. Junior is a great asset to the tea helpful and informative. I have been going to Napoli for over twenty five years and this service team is the best. Junior is a great asset to the team! More
by JKRAUSE403
Employees Worked With
Junior Segui
June 02, 2021
Service was good Ask for a new keybob they said $317 App. No. Deal. We'll see when I turn the car and what kind of deal though give me I don't think so!! Thanks for service App. No. Deal. We'll see when I turn the car and what kind of deal though give me I don't think so!! Thanks for service More
by ANDREWKOCHISS
June 02, 2021
Very kind and professional explain every thing will always go back the only thing it’s very difficult to find coupons on line which I didn’t always go back the only thing it’s very difficult to find coupons on line which I didn’t More
by GODBLESSVERONICA
June 02, 2021
Nice friendly staff that didn't look over you answered all questions and concerns overall cleanliness of the building and I will recommend customers to this dealership always all questions and concerns overall cleanliness of the building and I will recommend customers to this dealership always More
by Travis harden
Employees Worked With
Other Employees :
Not sure of the man's name that closed me out but he was just as friendly and knowledgeable about the papers that I've signed
June 01, 2021
The Napoli Nissan dealership has been an outstanding customer service and mechanical service family business, for many years! We have been loyal Napoli Nissan customers for over 20 years and continue to customer service and mechanical service family business, for many years! We have been loyal Napoli Nissan customers for over 20 years and continue to be very satisfied costumers!!! More
by PAPAMAZ16
May 28, 2021
Friendly, accommodating and very knowledgeable. A pleasure to do business with. Any time I’ve called and needed to reschedule they were very happy to help pleasure to do business with. Any time I’ve called and needed to reschedule they were very happy to help More
by Hmgbrd
Employees Worked With
Marissa Kleiner
May 28, 2021
Effortless! Frank was great calling me ahead of time, finding the car I wanted! Honoring the the last payments which Daddario would not. They had the S I wanted but I upgraded to the SV. finding the car I wanted! Honoring the the last payments which Daddario would not. They had the S I wanted but I upgraded to the SV. More
by netty3668
Employees Worked With
