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Napoli Nissan
Milford, CT
2,665 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,665 reviews
September 22, 2021
I was told my oil change and rotation would take 45-1hr, an hour later my car was just parked in the back while they took other cars that came after me.. I asked the service guy who was very nice by the way an hour later my car was just parked in the back while they took other cars that came after me.. I asked the service guy who was very nice by the way, to just give me my car and then he said that the oil change was free for the inconvenience, but I didn’t realize that it didn’t even have the oil change yet. I will not be going back. More
by Virna ILama
Verified CustomerEmployees Worked With
Junior Segui
September 20, 2021
I have never in all my years have I had such an easy time buying a car. I had a lousy experience previous to driving onto your lot with a dealership right across from Walgreens. It was a pleasure to purcha buying a car. I had a lousy experience previous to driving onto your lot with a dealership right across from Walgreens. It was a pleasure to purchase a car from a gentleman named Nazario. He knew his inventory, listened to what I wanted, treated me with respect and therefore he made the sale. I did not even dicker with him on the price which I always do. I wanted him to get a good paycheck…he deserved it. I will tell my story over and over and will definitely recommend Napoli Motors. More
by Helenrose1918
Employees Worked With
September 20, 2021
Frindley people, really responsible , always in time , wash my car ja ja answer all my question , good service. wash my car ja ja answer all my question , good service. More
by DIONISIOPEREZ41
Employees Worked With
September 20, 2021
First of all don’t put on your website that your taking service appts for Labor Day -then send out two appt confirmations. And not be open. Then only to send an email saying I MISSED our appt. Also i service appts for Labor Day -then send out two appt confirmations. And not be open. Then only to send an email saying I MISSED our appt. Also if you are touching my tires to rotate them common curtesy would be to check my air pressure. My air pressure was lower when I left the service center then when I brought the car in. More
by JKBS20
Employees Worked With
Marissa Kleiner
September 20, 2021
Ricky was extremely helpful. He didn’t try to show me cars out of my budget and out of what I was looking for. He answered every question thoroughly and in a way that made sense. I appreciate his time an cars out of my budget and out of what I was looking for. He answered every question thoroughly and in a way that made sense. I appreciate his time and patience. More
by Emily devilliers
Employees Worked With
September 18, 2021
Great customer service very knowledgeable plenty of inventory I have bought six or seven vehicles from them inventory I have bought six or seven vehicles from them More
by LAINIEMCHUGH
Employees Worked With
Other Employees :
Ron "Stumpy" Fiorella
