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Napoli Nissan

Milford, CT

4.6
2,904 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,904 reviews

March 27, 2022

My service was done within the tine frame I was told and everything was to my specifications. More

by CA40CARRETTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Kleiner
Mar 28, 2022 -

Napoli Nissan responded

Thank you! We're happy the Napoli Nissan team gave you such excellent care!

Mar 28, 2022 -

CA40CARRETTE responded

I’m very happy with my vehicle.

March 27, 2022

Marissa is a great customer service representative. She is very knowledgeable at what she does. More

by Sdarden094
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Kleiner
Mar 29, 2022 -

Napoli Nissan responded

Thank you for the kind review - Marissa will be happy to hear it! We're honored to have you as a Napoli Nissan customer and look forward to your next visit!

March 25, 2022

It was a good experience had a oil change tires rotation transmission serviced was told the filter for the transmission doesn’t get change for a 2017 Rogue only on older model ? More

by Rayallan1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
March 25, 2022

Very helpful polite and very professional. Provided me with information on upcoming fluids that will need to be changed in near future I would recommend this dealership to others. More

by nrdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
Mar 25, 2022 -

Napoli Nissan responded

Thank you for visiting us here at Napoli Nissan! It means a lot to hear that we earned your recommendation and we hope we can be of service to you again in the future. Take care!

March 23, 2022

My salesman Warren was excellent. We decided to go back and buy a truck there for my husband More

by Jdrury64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Warren Bailey
Mar 25, 2022 -

Napoli Nissan responded

We're pleased to hear that Warren provided such excellent care to you and earned your business! Thank you for rating Napoli Nissan five stars!

March 23, 2022

I was very unsatisfied with my service during this visit. Firstly I had to take it upon myself to call to check on the status of my diagnostic testing. I dropped my vehicle off at 10am and I wasn’t notifi More

by MeThatsWho!!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Lopez , Junior Segui, Marissa Kleiner, Reuben Burgos
Apr 13, 2022 -

Napoli Nissan responded

We're sorry your experience wasn't up to our five-star standards and would like to help resolve these concerns. The team strives to provide the best care during unprecedented challenges and we appreciate your patience. Please reach out to me at your earliest convenience when you are ready to discuss this in more detail. Thank you, Ruben Burgos - Service Mgr - 203-787-5850

March 23, 2022

The staff was very professional, and answered my questions. My car was finished in a timely manner More

by GROWE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Napoli Nissan responded

Thank you for taking the time to share your experience working with our Service technicians! We look forward to seeing you next time! -Napoli Nissan

March 22, 2022

everything was excellent there was not long to wait . Very respectful staff I’m very happy More

by Zaidamar44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
Mar 22, 2022 -

Napoli Nissan responded

We are so proud to hear that you had such a great time working with our team at Napoli Nissan! Thank you so much!

March 22, 2022

I had Great service with a quick turn around time. Warren helped make the process very easy! More

by Kim D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Warren
Mar 22, 2022 -

Napoli Nissan responded

Kim, we are so pleased that Warren could take great care of you at Napoli Nissan! Thank you so much!

March 18, 2022

Have leased from this dealer for 15 yrs I feel very comfortable with them and like their service dept More

by JC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Napoli Nissan responded

Thank you for trusting our team over the last 15 years! We appreciate you as a customer!

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