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Napoli Nissan

Milford, CT

4.6
2,140 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,140 reviews

August 13, 2024

Failed to replace broken windshield wipers and detail car prior to delivery. Have not returned call regarding information on Blind Spot Detection system. More

by kpbaccari
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Frank Acampora
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Napoli Nissan responded

We regret any inconvenience or frustration experienced during your visit. Please reach out to us so we can address these issues promptly. Thank you, Scott Haverl - General Manager - 203-877-5141

August 09, 2024

Had a great experience! Easy to make appointment. quick diagnosis and fix! Thanks to Josh and Napoli Nissan! Love my Rogue! More

by ilenersiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
Aug 12, 2024 -

Napoli Nissan responded

We're delighted to hear you had a great experience with Josh and the team at Napoli Nissan! Thanks for trusting us with your Rogue and please don't hesitate to reach out if we can be of service again in the future!

August 09, 2024

I have been dealing with Napoli for many years and have always been very satisfied with their service. More

by BLSHOOP21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Napoli Nissan responded

Thank you for your loyalty and continued support of Napoli Nissan! We're delighted to hear that our service has consistently met your expectations. Looking forward to serving you again in the future!

August 08, 2024

I can always get an appointment when I call. The staff very responsive and explained any issues in detail. More

by BMR0954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Napoli Nissan responded

We're glad to hear that our team at Napoli Nissan has been responsive and accommodating with your appointments. Thanks for sharing your positive experience!

August 08, 2024

Very happy with service I enjoyed the coffee and the wait time came as expected. I liked the videos of the car More

by WILLS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Napoli Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear that you enjoyed the coffee and found our service at Napoli Nissan satisfactory. We appreciate your feedback on the car videos as well!

August 08, 2024

It was my first oil change since I got my car. Everyone Friendly and helpful. My appointment was for 10:30 and they didn't take me until 11:00. It was a busy morning. More

by MARJOLAW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Napoli Nissan responded

Marjolaw, thanks for your patience and understanding during a busy morning at Napoli Nissan. We're glad to hear our team was friendly and helpful!

August 08, 2024

Easy to work with. They don't push you they listen to what you're saying. More

by cmccullouch05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Napoli Nissan responded

We appreciate the kind words and are glad you felt listened to during your visit. Thank you for choosing Napoli Nissan!

August 07, 2024

Jonathan assisted me when we arrived and immediately assisted us. Junior was great as well. More

by RICHARD.DICKINSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Aug 08, 2024 -

Napoli Nissan responded

We're happy to hear it, Richard! Thanks for choosing Napoli Nissan!

August 07, 2024

Fast, efficient and quality work. I am always confident Napoli Nissan will provide the best service. More

by Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Napoli Nissan responded

Thank you for rating us five stars, Santos! - Napoli Nissan

August 07, 2024

I like how informative the experience always is, never feel like i’m being upsold. More

by MSULLIVAN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Napoli Nissan responded

Thank you for leaving Napoli Nissan five stars! We'll see you next time!

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