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Napoli Nissan

Milford, CT

4.6
2,958 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,960 reviews

June 29, 2022

Ron my salesman was super, attentive, kind and very knowledgeable about the car I chose. Ron even helped me set up the blue tooth and Waze mapping. Everyone I met was pleasant and no pressure.I would r More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Napoli Nissan responded

Thanks for the five stars, Tom! We're happy to hear that Ron could assist you and we hope to see you back here at Napoli Nissan for all of your future automotive needs!

June 28, 2022

From the moment I walked in they assisted me with looking for exactly what I wanted Even after the car purchase were helpful in answering any follow up questions I may have had More

by jmstang98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mya Izabel in service dept
Jun 29, 2022 -

Napoli Nissan responded

Thanks for the five stars! We hope to see you back here at Napoli Nissan for all of your future auto needs!

June 28, 2022

This dealership takes way too much time for even the simplest of tasks or any task even if you make a appointment to come in at a certain time there would be like 5 or so many people ahead of you making More

by Glaze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marissa Kleiner
Jul 19, 2022 -

Napoli Nissan responded

Hi, We are disappointed that you weren't satisfied with the care you received and appreciate your patience while we navigate through difficult circumstances. We encourage you to reach out if you want to discuss your concerns with a member of our team and hope we can provide five-star care to you next time. Thank you, Ruben Burgos - Service Mgr - 203-787-5850

June 27, 2022

Simple do not know what they're doing maintain and shop should be put out of service More

by clarkekeswick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
Jun 27, 2022 -

Napoli Nissan responded

Hello - we're disappointed to see this review and would like the opportunity to discuss your concerns in greater detail. If you have a moment, would you please contact me directly? Thank you, Ruben Burgos - Service Mgr - 203-787-5850

June 25, 2022

I thought it was a very good experience all around except I didn't care to much for not having any privacy and being right out in the open at a table where everyone could hear your conversation, besides that More

by TammyGurl0804
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Napoli Nissan responded

Thanks for the five stars! We're happy to hear that your experience here at Napoli Nissan was a positive one and we hope to see you back for all of your future auto needs!

June 24, 2022

This dealership has serious customer service issues. If the customer is a women they speak at them and no to them. The wording, the attitude, etc is terrible. The team needs to learn a thing or two abou More

by FRANKLIN_RAVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Kleiner
Jun 27, 2022 -

Napoli Nissan responded

Hi, we are sorry that your experience here at Napoli Nissan was not a five-star one. Please feel free to contact us so we can ensure your next visit will be a positive one! Ruben Burgos - Service Mgr - 203-787-5850

June 21, 2022

The dealership is awesome. ..it helps you with any issues you might have...they help you resolve everything.. More

by Blake18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Napoli Nissan responded

Thank you for the five stars, Blake! We hope to see you back here at Napoli Nissan for all things auto!

June 21, 2022

Great customer service. Discussed the details of the entire work needed and was very professional. More

by Tmgloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui, Marissa Kleiner
Jun 21, 2022 -

Napoli Nissan responded

Thank you for the wonderful feedback! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Napoli Nissan Team

June 21, 2022

Excellent staff at Napoli! Ricky was professional, knowledgeable, and friendly. Thank you so much! Thank you for your business! More

by kristy.ferretti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron "Stumpy" Fiorella, Junior Segui, Marissa Kleiner, Reuben Burgos
Jun 21, 2022 -

Napoli Nissan responded

Thank you for the kind review, Kristy! We're so glad you came to visit us here at Napoli Nissan and are thrilled to hear you enjoyed working with Ricky. Take care and please don't hesitate to reach out if we can be of service again in the future!

June 20, 2022

Work was done quickly and professionally Waiting room was clean and the service department answered all my questions More

by GYMIJAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Napoli Nissan responded

Thank you for the five stars! We are glad to hear that your experience with us was a positive one. See you again! -Napoli Nissan

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