Napoli Nissan
Milford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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new maintainance Great Job! Thanks for keeping me informed about my car. Everyone was vert helpful. Kia Napoli is the best place to buy and get your car serviced. Great Job! Thanks for keeping me informed about my car. Everyone was vert helpful. Kia Napoli is the best place to buy and get your car serviced. More
The sales agent was good, however I purchased a car and have yet to receive it. The mechanics have it to take care of light. It’s been a week and I have no clue when I will receive it. have yet to receive it. The mechanics have it to take care of light. It’s been a week and I have no clue when I will receive it. More
My engine blew out on thebmerrit. I brought it in and they fixed engine and when I had questions let me bring back and double check. Very happy. they fixed engine and when I had questions let me bring back and double check. Very happy. More
Frank in service has been loyal!! Great customer service . Fast service, awesome conversation. Good guy, remembers his customers. Always looking for him...Milford CT - Maria T . Fast service, awesome conversation. Good guy, remembers his customers. Always looking for him...Milford CT - Maria T More
Everyone was very kind everyone was very hard-working and then made the best experience for me great job everyone keep up the hard work thank you then made the best experience for me great job everyone keep up the hard work thank you More
They salespeople and managers that were involved in helping me get the car and deal I wanted were all very efficient and accommodating and I was able to get a deal and drive out with a new lease in 2 helping me get the car and deal I wanted were all very efficient and accommodating and I was able to get a deal and drive out with a new lease in 2 and one half hours. More
Dennis and Ashley were amazing! They made the process easy and stress free. It was refreshing to have such a great team to work with! Thank you for being awesome! easy and stress free. It was refreshing to have such a great team to work with! Thank you for being awesome! More
Pray you do not need your car serviced here or that you need to deal with management. They refused to complete a repair while my car was still under warranted. When I tried to speak to management, they ign need to deal with management. They refused to complete a repair while my car was still under warranted. When I tried to speak to management, they ignored messages I left for a week. When I went to speak with the manager in person, he spoke to me like I was an idiot. I have never felt so disrespected. Do not offer these people your business. More
Very displeased customer I originally gave Napoli a 5 Star review but I have since changed to 0 stars. When I originally went to Napoli I bought a 2015 Altima. This car had I originally gave Napoli a 5 Star review but I have since changed to 0 stars. When I originally went to Napoli I bought a 2015 Altima. This car had the same issue over and over, my salesman called me to say they would like to get me into another car due to these problems and they want happy customers. I appreciated that very much and went back and was put into a 2016 Maxima. Beautiful car. However, I realized that the front passenger speaker in door was damaged as well as the counsel had cracks and dents. Also, the car is presently there for bent rims! How are all these point checks done on these cars and they don’t find them???? I was still ok until today when my salesman texted me that his manager will not take care of the damage inside because it’s not a safety issue. First of all my Altima had no damage inside and I expected the same for this one or at least be honest and tell me. I would not have agreed to the purchase of this maxima if I had been aware of this damage. I still appreciate my salesman, Frank and also Manny and Jose in Service but I will no longer refer Napoli to anyone nor if I am in need of another car I will not be going to Napoli. So, I am put out yet again with another car By having to make arrangements to drop my car off. I was put out big time with the Altima, not my fault but let’s not keep this customer happy. Let’s hope the Maxima doesn’t start having issues like the Altima did because this time I will not take it so lightly. i even left a message for the owner to contact me but never once heard from him. I have absolutely no respect or trust in Napoli’s management or owners living up to their verbiage of keeping happy customers. As far as Frank, Manny and Jose , They have 5 Stars but not Napoli Nissan. Paula More
Great Experience Great experience over at Napoli Nissan. Went in just to browse and got out of there with a Pathfinder. Dwayne showed us some quality cars and was real Great experience over at Napoli Nissan. Went in just to browse and got out of there with a Pathfinder. Dwayne showed us some quality cars and was really easy to work with. I highly recommend this dealership. More