Napoli Nissan

Great service over the phone and in person. Always very informative about wait times and service needs at the time of appointment or what could be scheduled for another time. informative about wait times and service needs at the time of appointment or what could be scheduled for another time. More

I love Napoli Kia of Milford, CTThey are so organized I love Napoli Kia of Milford, CT They are so organized and polite. I received a great deal and I love my 2017 Ford Explorer. Thanks guys, keep up the I love Napoli Kia of Milford, CT They are so organized and polite. I received a great deal and I love my 2017 Ford Explorer. Thanks guys, keep up the great work. I’ll definitely will be back for more. More

Kia Napoli serive department was the worse service I ever had. I waited 3 hours for a simple oil check. I had an appointment and when I arrived on time I was told the wait was going to be only an hour to an had. I waited 3 hours for a simple oil check. I had an appointment and when I arrived on time I was told the wait was going to be only an hour to an hour and 15 min yet it was much longer. They do not care about customer service never gave me an update on my car. And when I asked how much longer i was told 5 min when in reality I waited close 30 minutes after asking them. More

Communication was poor at Napoli. They didn't communicate my car needed to have a part ordered and it wouldn't be ready to pick up until the next day. The person who checked my car in didn't take any Covid r my car needed to have a part ordered and it wouldn't be ready to pick up until the next day. The person who checked my car in didn't take any Covid related safety precautions. This was my first time at Napoli and probably my last. my business didn't seem wanted or appreciated. More

I had a wonderful experience. Frank was professional and extremely kind. I look forward to working with him again. I had a very good experience. Napoli all around has been great to me for the five years I h extremely kind. I look forward to working with him again. I had a very good experience. Napoli all around has been great to me for the five years I have been dealing with them. I will always do business with this dealership. Thank you for great service! More

Once again Napoli Kia exceeded my expectations when it came to servicing my Kia Soul. Frank and the whole crew did a great job. Two thumbs up came to servicing my Kia Soul. Frank and the whole crew did a great job. Two thumbs up More

Frank was awesome, great customer service he explained everything that was going on.It’s rare to see someone with passion in the service department. everything that was going on.It’s rare to see someone with passion in the service department. More

Many thanks to Napoli Nissan for assisting in my car purchase. Frank Acampora is a professional & very knowledgeable sales associate - love my Rogue! Thanks to everyone at Napoli Nissan for a smooth and purchase. Frank Acampora is a professional & very knowledgeable sales associate - love my Rogue! Thanks to everyone at Napoli Nissan for a smooth and enjoyable experience. More

This is our 15th car from Napoli. That says it all. They're knowledgeable, friendly, helpful and honest. Ricky Mills was a pleasure to work with...no pressure and actually listened to and answered ou They're knowledgeable, friendly, helpful and honest. Ricky Mills was a pleasure to work with...no pressure and actually listened to and answered our questions!. More

Service was great. Received my car back promptly. Very satisfied. I needed a ride to pick up my vehicle and the service advisor took care of getting me a LYFT. satisfied. I needed a ride to pick up my vehicle and the service advisor took care of getting me a LYFT. More