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Napoli Nissan
Milford, CT
2,248 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,248 reviews
March 13, 2021
We were pleased with the service we received on our last visit. The service adviser was courteous and friendly an explained what was done to our vehicle. visit. The service adviser was courteous and friendly an explained what was done to our vehicle. More
by rjhusarmy@gmail.com
Verified Customer
March 10, 2021
It took a little longer because I didn't have an appointment. I expected it could be at least 4 to 5 hours .Beside of that I think it was cool . appointment. I expected it could be at least 4 to 5 hours .Beside of that I think it was cool . More
by sergeboursiquot
Employees Worked With
March 09, 2021
I am always pleased with my service. Everyone there is so kind and will explain anything necessary for you to be sure of your vehicle’s condition. kind and will explain anything necessary for you to be sure of your vehicle’s condition. More
by TASHEWAMINICK
March 09, 2021
Ricky Mills has exceptional customer service! I highly recommend this location for your purchase because of the level of service he provides. Go see Ricky on your next visit I promise you would not be dis recommend this location for your purchase because of the level of service he provides. Go see Ricky on your next visit I promise you would not be disappointed! More
by Randy Heredia
Employees Worked With
March 08, 2021
The customer assistant was very courteous and polite. His name is Louie. Services on the car were performed as instructed. I was explained what was done on the car. name is Louie. Services on the car were performed as instructed. I was explained what was done on the car. More
by amjusino
March 08, 2021
Junior is terrific. Really the only one that understands customer service. The woman that took my reservation was eating while speaking to me and just couldn’t be bothered customer service. The woman that took my reservation was eating while speaking to me and just couldn’t be bothered More
by JENNPHILIPPI
Employees Worked With
March 06, 2021
Not impressed by this dealership. A number of promises made that were not delivered on. Purchase contract had items that I had not agreed to (VIN etching, wheel locks, finance charges). Final purchase con made that were not delivered on. Purchase contract had items that I had not agreed to (VIN etching, wheel locks, finance charges). Final purchase contract had items removed (such as 3-month warranty) -- all in Napoli's favor. More
by bp371
Employees Worked With
March 06, 2021
Service rep was attentive and provided me with all the information i needed before doing any work so i could decide what to do. Work was done on time and my car was returned to me before the estimated tin information i needed before doing any work so i could decide what to do. Work was done on time and my car was returned to me before the estimated tine. More
by TOYOCORO0
Employees Worked With
March 05, 2021
Excellent service. Extremely knowlegable and courteous staff from sales to credit to finance. May buying painless and enjoyable. Kudos to all. Highly recommend Napoli Nissan staff from sales to credit to finance. May buying painless and enjoyable. Kudos to all. Highly recommend Napoli Nissan More
by gaetfam
March 05, 2021
Service was excellent didn’t have to wait too long for my car. I was greeted with a pleasant hello and leaving was also pleasant. car. I was greeted with a pleasant hello and leaving was also pleasant. More
by SHANDASAMAS
Employees Worked With
