Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napoli Nissan
Milford, CT
2,012 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,012 reviews
June 25, 2021
Verified Customer
June 25, 2021
Good service and great advise for future repairs not waiting to long and fast respond to my needs waiting to long and fast respond to my needs More
by Jpala1964
Employees Worked With
June 24, 2021
This was the third new Nissan that I’ve leased from Napoli Nissan and I’ve happily dealt with Ricky Mills for all of them. Napoli Nissan and I’ve happily dealt with Ricky Mills for all of them. More
by tgunn214
Employees Worked With
June 22, 2021
I have leased and purchased from Napoli for years and plan to continue to do so. Mr. Mills is a great salesperson and has always treated us fairly. plan to continue to do so. Mr. Mills is a great salesperson and has always treated us fairly. More
by lodi13
Employees Worked With
June 18, 2021
Young tech. Gave wheel advice that was incorrect. Also did not do the work as requested. I had to pull my wheels and remove brake covers after I paid for the work did not do the work as requested. I had to pull my wheels and remove brake covers after I paid for the work More
by QZOCLIFF
Employees Worked With
June 16, 2021
Easy to talk to. Junior explained everything I had serviced on the car and the things I needed to have replaced or looked into in my next visit. serviced on the car and the things I needed to have replaced or looked into in my next visit. More
by BTGOLF1
Employees Worked With
June 11, 2021
Always professional always patient I worked with Warren I don’t see him on the list. But he was awesome I was only 25% motivated but after working with Warren glad don’t see him on the list. But he was awesome I was only 25% motivated but after working with Warren glad More
by markballew17
Employees Worked With
Warren
June 10, 2021
Marissa and Junior in the service department were phenomenal. They both gave me exceptional customer service, were friendly and returned my calls quickly. I will definitely be coming back to Napoli f phenomenal. They both gave me exceptional customer service, were friendly and returned my calls quickly. I will definitely be coming back to Napoli for any service and will also recommend to my friends and family. More
by katyachilles
Employees Worked With
Other Employees :
Joseph Napoli, Tommy Nevue
June 10, 2021
I came to this dealership looking to purchase a vehicle and i was astonished at the horrible service provided. The lady at the front desk marissa was entirely inattentive to the customers in the lobby incl and i was astonished at the horrible service provided. The lady at the front desk marissa was entirely inattentive to the customers in the lobby including myself . She was fidgeting with her phone and even seemed to be on a personal call while i was waiting to be serviced . If it were not for the gentleman assisting in the lot i would have left and taken my business elsewhere. More
by Justin.Cabrera.auto
