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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.7
2,014 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,014 reviews

October 15, 2021

The sales person was helpful in finding what I was looking for. No problems so far. More

by Renrenk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2021 -

Napoli Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Napoli Nissan, we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

October 15, 2021

Always provides good service when I get my car serviced and staff is very friendly. More

by KANYIA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2021 -

Napoli Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Haverl General Manager

October 15, 2021

The backend of the sales process was excellent, from finalizing terms to financing to registration to being handed the keys. More

by greg-schmidt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2021 -

Napoli Nissan responded

Thank you! We appreciate your business, Greg, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan. Scott Haverl General Manager

October 13, 2021

It has a large turn over of people for some reason, but since most employees don’t have a lot of Napoli Nissan experience they do ok. More

by RickHellthaler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2021 -

Napoli Nissan responded

Rick, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan. Scott Haverl General Manager

Oct 14, 2021 -

RickHellthaler responded

My email is Rhellthaler@yahoo.com., it should be on file.

October 12, 2021

Amazing service !!! Felt extremely comfortable and they don’t pressure you. THANK YOU ! Deff recommend More

by aserrano82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

Napoli Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

October 11, 2021

Service dept is the best great great great they will work with you to solve More

by BARBSMITH86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2021 -

Napoli Nissan responded

Barb, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Napoli Nissan, we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

October 09, 2021

The cars we saw were within our price range and an unbeatable comparison to what we saw at other businesses. More

by laurelfleger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
Report | Print
Oct 09, 2021 -

Napoli Nissan responded

Thank you, Laurel, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Nissan! Scott Haverl General Manager

October 08, 2021

Service advisor Marissa Kleiner was great! Friendly and efficient. Service was timely and excellent. Very happy with Napoli Nissan in Milford! More

by efallon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2021 -

Napoli Nissan responded

Thank you so much for your kind words for Marissa, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

October 08, 2021

Friendly, service done timely Good communication Easily Friendly, service done timely Good communication Easily to change Appointment time good emails and communication More

by IM89ROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

October 08, 2021

Service is great and the people are pleasant to deal with. I won’t go by anywhere wlse. More

by CMAC2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2021 -

Napoli Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Haverl General Manager

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