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Napoli Nissan

Milford, CT

4.7
2,014 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,014 reviews

October 21, 2021

Very professional and courteous people to do business . I appreciate Salesperson Rickey Mills for helping find my car. More

by wclw47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Napoli Nissan responded

Thank you so much for your wonderful review! We are thrilled that Ricky had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Napoli Nissan! Scott Haverl General Manager

October 21, 2021

Made service appointment on line… noted wanted an oil change and full detail. Get there and they tell me not doing details due to construction. How about some pre-communication telling me this so I don’t More

by BigBopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2021 -

Napoli Nissan responded

We're sorry that you didn't have a completely satisfying visit. Thank you for reaching out and providing your contact information. Our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

October 20, 2021

The representative is always professional and courteous. They explain everything in great detail I really appreciate that. More

by GRODRIGUEZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Napoli Nissan responded

We appreciate your business and our team looks forward to serving you again soon! Scott Haverl General Manager

October 20, 2021

The service at Nissan is excellent. They are fast and thorough and still find time to be courteous and helpful. They even washed and vacuumed my car. I thought I was stuck for most of the day, but to m More

by GINSONG5C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

October 20, 2021

We worked with Mike and Scott to purchase a used Nissan for my mother. They were friendly, helpful and informative. It was a great experience. More

by beeber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Tesla
Oct 20, 2021 -

Napoli Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your mother's new car! All of us at Napoli Nissan are glad to have you as a customer. Scott Haverl General Manager

October 19, 2021

Very fast and courteous service. Right on time with work the did. Very pleased with their service. More

by Johnv450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Napoli Nissan responded

Thanks for sharing your thoughts about your experience with Napoli Nissan. We appreciate your business, John, and hope to see you again soon! Scott Haverl General Manager

October 18, 2021

Fast service, reliable, and very friendly! Customer service is amazing, and definitely something I look for! I always go directly to them! More

by MARYANA.RAMIREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Napoli Nissan responded

Thank you for choosing us, Maryana. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Nissan. We look forward to sharing this fantastic five-star review with our team. Scott Haverl General Manager

October 18, 2021

Luis and Marissa were very helpful in accessing what needed to be serviced in my car. The cost of labor and service was given up front and was happy with the work done on the car. More

by Lady4211db
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Napoli Nissan responded

Thank you for your business. We appreciate you taking the time to leave us a five-star review. We're happy to hear that both Luis and Marissa were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Haverl General Manager

October 15, 2021

My appt. Went smooth, they were genually caring about what happens to my car and that it was safe to drive More

by FARNSWORTH_SHARON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Napoli Nissan responded

Thank you so much for your excellent review, Sharon! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Nissan. Please don't hesitate to reach out if you need anything else. Scott Haverl General Manager

October 15, 2021

Nissan makes leasing and buying so easy. Honest professionals with a caring attitude. I recommend this dealership hands down. More

by deedonoptonline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Napoli Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Scott Haverl General Manager

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