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Napoli Nissan
Milford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Customer oriented Listens to customers needs Willing to satisfy customers requirements In full effectively Customer friendly satisfy customers requirements In full effectively Customer friendly More
I had a less than satisfactory experience during my recent visit to Nissan. When I initially requested washer fluid, the staff assured me it wouldn't be a problem. However, upon completion of the servi recent visit to Nissan. When I initially requested washer fluid, the staff assured me it wouldn't be a problem. However, upon completion of the service, I discovered that they didn't add washer fluid to my car. Instead, they informed me that I needed a coolant flush and that my front brakes would require attention soon. It was frustrating to be told that I didn't need washer fluid, only to find out later that I actually did. Furthermore, I found paperwork related to another customer's car in my vehicle, which was concerning. I removed the paper and started my car, only to be immediately alerted that I needed washer fluid. I checked, and indeed, I had none. I had to go to another location to have washer fluid added. This lack of attention to detail was disappointing, and it impacted the overall quality of the service I received at Nissan. More
They are very responsive and do a great job. I always have a good experience there. I always have a good experience there. More