Napoli Nissan

Consistently giving great service. Great team of CSAs who are knowledgeable with their products. Yeah! Great team of CSAs who are knowledgeable with their products. Yeah! More

I have been a customer since 2003. I have always had excellent service. 5 stars I have always had excellent service. 5 stars More

The morning of my service at Nissan, I had called with a potential oil leak problem with my 2020 Nissan sport. The service department had scheduled an appointment for 11:30am the same Day. I arrived on ti potential oil leak problem with my 2020 Nissan sport. The service department had scheduled an appointment for 11:30am the same Day. I arrived on time and was taken in for service right away. The service department told me how long it would take, I waited in the waiting room. The service was done in a timely manor. And spent the time going over the service. The service department was very friendly, polite and professional. More

Very friendly and courteous! They listen to your concerns and make sure the customer is satisfied. Excellent customer service. Ron was great! They listen to your concerns and make sure the customer is satisfied. Excellent customer service. Ron was great! More

Just purchased a 2020 Kia soul. Ron Valantino was extremely helpful with helping with the whole process. It was a very pleasant experience, no pressure, no B.S. Would recommend t Ron Valantino was extremely helpful with helping with the whole process. It was a very pleasant experience, no pressure, no B.S. Would recommend this dealership to others. John Westerman More

I’ve always had great experiences with Napoli service dept.very friendly fix the issue you might encounter dept.very friendly fix the issue you might encounter More

The truck came with only one key. Was not told until I had completed the purchase. Cost 225 to replace. Was told because it was not a Nissan they could not make the key and it was now Was not told until I had completed the purchase. Cost 225 to replace. Was told because it was not a Nissan they could not make the key and it was now my problem. Unprofessional !!! Would think twice using Napali in the future More

I needed a tire changed quickly last week and they were able to take me early the next morning, however in my attempt to get it done an hour before close (inopportune timing, I know) someone from the other able to take me early the next morning, however in my attempt to get it done an hour before close (inopportune timing, I know) someone from the other side of the desk yelled LOUDLY that they absolutely not fix it that day since it was 5:30 (even though it was not). This was very frustrating to hear considering the tint of her voice and I’m sure she wasn’t aware that I was able to hear her loud and clear, however I would like to note it because no one who needs a moment of empathy should have to hear that. This being said, they took me at open the next morning and had it fixed in an hour so I could make it to a wedding, the cost was also discounted which I do appreciate. Thank you to the staff that was available the next day, but please remind all your staff that your phones are excellent and pick up the background noise. More

Very efficient buying process. They always go above and beyond. I highly recommend this dealership. They always go above and beyond. I highly recommend this dealership. More

Ron was great! We actually had him when we first leased our vehicle, and we decided to buy it after reviewing our options with ron. He was extremely helpful. The fi We actually had him when we first leased our vehicle, and we decided to buy it after reviewing our options with ron. He was extremely helpful. The finance person we met with was great as well More