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Napoli Kia
Milford, CT
3,149 Reviews
Napoli Kia in Milford, CT is a trusted destination for drivers looking for new Kia vehicles, quality pre-owned cars, flexible auto financing, and professional automotive service. Conveniently located in Milford, Connecticut, Napoli Kia offers a wide selection of popular Kia models, including the Kia Telluride, Kia Sorento, Kia Sportage, Kia Carnival, Kia K4, Kia K5, Kia Seltos, Kia Soul, Kia Niro, Kia EV6, and Kia EV9, helping customers find the perfect vehicle for their lifestyle and budget. Whether you're searching for a Kia dealer near New Haven, Bridgeport, Branford, Stratford, Fairfield, West Haven, Orange, or throughout Fairfield and New Haven Counties, Napoli Kia provides a customer-focused car-buying experience with competitive vehicle specials, certified pre-owned Kia vehicles, expert auto financing, and professional Kia service. Drivers seeking a reliable Kia dealership in Milford, CT can count on Napoli Kia for new Kia sales, used cars, certified Kia maintenance, genuine Kia parts, oil changes, brake service, tire replacement, and comprehensive automotive support.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,149 reviews
September 12, 2026
They make it possible to fit my schedule, letting me know what they will be doing before they do it is always great , thank you what they will be doing before they do it is always great , thank you More
by biagiag61
Verified Customer
September 12, 2026
My experience was great Berit showed concerned and addressed every issue with reassurance Friendly and kind addressed every issue with reassurance Friendly and kind More
by ELAINEOGARRO
September 12, 2026
Lack of quality of service. Did not top off my coolant reservoir and informed the writter prior to service it was low. Oil level was under the dipstick level after service and a Did not top off my coolant reservoir and informed the writter prior to service it was low. Oil level was under the dipstick level after service and also was received a 10k sticker after receiving last services with a 5k sticker More
by victorlaboy2020
September 12, 2026
Lack of quality of service. Did not top off my coolant reservoir and informed the writter prior to service it was low. Oil level was under the dipstick level after service and a Did not top off my coolant reservoir and informed the writter prior to service it was low. Oil level was under the dipstick level after service and also was received a 10k sticker after receiving last services with a 5k sticker More
by victorlaboy2020
September 12, 2026
Very pleased with service. I like the way that Courtney communicates with me during the service. I like the way that Courtney communicates with me during the service. More
by Mamfoster@27
September 11, 2026
Prompt, courteous and rapid service-thanks! Cannot think of anything else to say for now. Cannot think of anything else to say for now. More
by Reub6tap
Employees Worked With
September 11, 2026
Every experience I've had at this dealership has been pleasant, even when the purpose is to fix my broken car. The people are friendly and never make me feel like I'm bothering or interrupting them, the pleasant, even when the purpose is to fix my broken car. The people are friendly and never make me feel like I'm bothering or interrupting them, the service work is good, and the follow-up is excellent. More
by CHRISTINE.ANNA.PETERSON
September 11, 2026
It was a very welcoming and great experience. BERIT it awesome!! accountability, communication, comprehension, and consistency. [1] (https://www.autosuccessonline.com/dealership-excellence-depend BERIT it awesome!! accountability, communication, comprehension, and consistency. [1] (https://www.autosuccessonline.com/dealership-excellence-depends-on-4-words/) More
by Missjackie1218
September 10, 2026
Courtney was very friendly and helpful and kept me informed of the status of my appointment and progress being made, and overall it was a really great experience. informed of the status of my appointment and progress being made, and overall it was a really great experience. More
by rfgiordano
September 10, 2026
My Experience At The Dealership Went Very Great. My Car Was Serviced In A Timely Fashion & Everyone There Was Very Helpful My Car Was Serviced In A Timely Fashion & Everyone There Was Very Helpful More
by sanchezeddy305
