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Napoli Kia
Milford, CT
3,006 Reviews
Napoli Kia in Milford, CT is a trusted destination for drivers looking for new Kia vehicles, quality pre-owned cars, flexible auto financing, and professional automotive service. Conveniently located in Milford, Connecticut, Napoli Kia offers a wide selection of popular Kia models, including the Kia Telluride, Kia Sorento, Kia Sportage, Kia Carnival, Kia K4, Kia K5, Kia Seltos, Kia Soul, Kia Niro, Kia EV6, and Kia EV9, helping customers find the perfect vehicle for their lifestyle and budget. Whether you're searching for a Kia dealer near New Haven, Bridgeport, Branford, Stratford, Fairfield, West Haven, Orange, or throughout Fairfield and New Haven Counties, Napoli Kia provides a customer-focused car-buying experience with competitive vehicle specials, certified pre-owned Kia vehicles, expert auto financing, and professional Kia service. Drivers seeking a reliable Kia dealership in Milford, CT can count on Napoli Kia for new Kia sales, used cars, certified Kia maintenance, genuine Kia parts, oil changes, brake service, tire replacement, and comprehensive automotive support.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,006 reviews
July 27, 2026
Good advice good waiting time but last time before I went they didn't put a gasket on my oil drain plug so I wasn't satisfied at the moment but when I went last week they didn't put a good job they didn't put a gasket on my oil drain plug so I wasn't satisfied at the moment but when I went last week they didn't put a good job More
by victorlaboy2020
Verified Customer
July 25, 2026
Friendly, helpful,efficient, Always trying to be accommodating and arranging a needed appointment. Available for any kind of question or problem . accommodating and arranging a needed appointment. Available for any kind of question or problem . More
by RIVZANG
July 25, 2026
Friendly, helpful,efficient, Always trying to be accommodating and arranging a needed appointment. Available for any kind of question or problem . accommodating and arranging a needed appointment. Available for any kind of question or problem . More
by RIVZANG
July 25, 2026
Friendly, helpful,efficient, Always trying to be accommodating and arranging a needed appointment. Available for any kind of question or problem . accommodating and arranging a needed appointment. Available for any kind of question or problem . More
by RIVZANG
July 25, 2026
Great service,nice staff Took longer for the oil change then told. No Nope Nope Nope then told. No Nope Nope Nope More
by Blatch50
July 25, 2026
Berit is a wonderful service advisor to deal with she goes above and beyond to accommodate the customers needs she knows her job and she doesn't extremely well goes above and beyond to accommodate the customers needs she knows her job and she doesn't extremely well More
by Ginacadillac638
July 25, 2026
Berit is a wonderful service advisor to deal with she goes above and beyond to accommodate the customers needs she knows her job and she doesn't extremely well goes above and beyond to accommodate the customers needs she knows her job and she doesn't extremely well More
by Ginacadillac638
July 25, 2026
BERIT Was very professional and knowledgeable in helping me through the process of getting my vehicle repaired me through the process of getting my vehicle repaired More
by angels759
Employees Worked With
July 25, 2026
Great experience service rep was great, Courtney took good care of me, explained everything very well made sure I was dropped off and picked up even though the shuttle service driver was off that day. good care of me, explained everything very well made sure I was dropped off and picked up even though the shuttle service driver was off that day. More
by gripper23
Employees Worked With
July 24, 2026
Daquane was great. He was very pleasant and responsive to our needs. We were glad that there was a second waiting area because the main area is cold and the strong frag He was very pleasant and responsive to our needs. We were glad that there was a second waiting area because the main area is cold and the strong fragrance was too strong for us. The music that came on while we were waiting was good music but much too loud initially. The work on the car was finished on time and we were happy to have the car washed. We have always been happy with the service Napoli has provided. More
by rwg693
