Napoli Kia
Milford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Napoli Kia is an amazing dealership! Everyone there is pleasant and wonderful to work with . Dave DiMatteo is hands-down the absolute best ! He goes above and beyond to get you in the ex Everyone there is pleasant and wonderful to work with . Dave DiMatteo is hands-down the absolute best ! He goes above and beyond to get you in the exact car that you want. Would highly recommend Dave to anyone looking for a new or used car!!! More
⭐⭐⭐⭐⭐ I had a fantastic experience working with Amanda at Napoli Kia! She was friendly, knowledgeable, and made the entire car-buying process seamless and stress-free. There was absolutely no pressure, wh at Napoli Kia! She was friendly, knowledgeable, and made the entire car-buying process seamless and stress-free. There was absolutely no pressure, which I truly appreciated. Her communication and follow-up were excellent from start to finish. If you’re in the market for a new vehicle, I highly recommend asking for Amanda! More
I was helped so much By Jen. She time for me to bring in my car and fix a tire with a nail in it .She was very professional and kind. The whole car was checked for safety. Everyt She time for me to bring in my car and fix a tire with a nail in it .She was very professional and kind. The whole car was checked for safety. Everything was done wonderfully so thank you so very much Jen. More
I was helped so much By Jen. She time for me to bring in my car and fix a tire with a nail in it .She was very professional and kind. The whole car was checked for safety. Everyt She time for me to bring in my car and fix a tire with a nail in it .She was very professional and kind. The whole car was checked for safety. Everything was done wonderfully so thank you so very much Jen. More
I received a timely and great service. My car was taken in within a few minutes of arriving and was serviced within an hour. Jennifer kept me updated on the status of the vehicle and expla My car was taken in within a few minutes of arriving and was serviced within an hour. Jennifer kept me updated on the status of the vehicle and explained the process. Very satisfied with the service. More
First time there but it was a great experience. Everyone was friendly and helpful Very professional and organized Everyone was friendly and helpful Very professional and organized More
Timely. Awesome customer service and patient with questions. I also was invited to the lounge and had a nice coffee. Awesome customer service and patient with questions. I also was invited to the lounge and had a nice coffee. More
In a world in which most service people no longer care, Napoli KIA is an oasis of efficiency, competence, and excellence. One could not ask for a better experience. And the prices are very reasonable! Napoli KIA is an oasis of efficiency, competence, and excellence. One could not ask for a better experience. And the prices are very reasonable! More
When going to Napoli Kia in Milford. It’s always a pleasure to work with all of the service advisors. Especially Berit Ostensen, she is incredibly knowledgeable, thoughtful and extremely It’s always a pleasure to work with all of the service advisors. Especially Berit Ostensen, she is incredibly knowledgeable, thoughtful and extremely kind. She will treat you with kindness and respect and will keep you updated on the progress while your car is being serviced. I have worked with her for a while and every time, it was always a pleasure to work with her. Never had a negative experience with her or any other service advisors. So, I personally highly recommend Napoli KIA of Milford simply because their Service Department is the best of the business.. honestly it’s rare these days to have a friendly customer service, a lot’s of place definitely doesn’t have that vibe. You will not be disappointed if you go there to have your car serviced. Thank you to Berit Ostensen and the other advisors Jennifer, Marissa, Courtney for their exemplary leadership and dedication to their customers. Just outstanding people all around. More
KIA reps were great from the time I pulled up to enter the garage while preparing paperwork for the recall and I was contacted as soon as the repair was done the garage while preparing paperwork for the recall and I was contacted as soon as the repair was done More


