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Napleton's Valley Hyundai
Aurora, IL
2,587 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,587 reviews
December 08, 2023
I have bought 4 Hyundai's from this dealership and always receive exceptional service in the sales process and when I have brought cars in for any service. receive exceptional service in the sales process and when I have brought cars in for any service. More
by XAssistant
December 07, 2023
This was the worst dealership I dealt with when looking for a new car. Understating the price and lying to your face. Go anywhere but here for your nectar new car. for a new car. Understating the price and lying to your face. Go anywhere but here for your nectar new car. More
by ffl1958
December 05, 2023
Yosh is great. Does everything. Be comfortable. Know’s his xxxx. Don’t feel pressured. Say what you want. Nicely ! Everyone there is OK. Does everything. Be comfortable. Know’s his xxxx. Don’t feel pressured. Say what you want. Nicely ! Everyone there is OK. More
by david
Employees Worked With
December 02, 2023
Very accommodating, and gets you what you want. Also very affordable, feels like your buying a car that leads to a second family Also very affordable, feels like your buying a car that leads to a second family More
by Mnieweglowski
December 01, 2023
Jordan was extremely knowledgeable about his product and carrying about what our needs and demands are. He made the process easy and flawless. carrying about what our needs and demands are. He made the process easy and flawless. More
by Ash
November 27, 2023
I recently had posted a bad review and they had contacted me and had me coe back, Today Dan had fixed all the problems answered all my questions and filled my car up with gas they rectified the misshap and i me and had me coe back, Today Dan had fixed all the problems answered all my questions and filled my car up with gas they rectified the misshap and i am fully satisfied. Great Job thanks Dan More
by Disappointed
Employees Worked With
Dan and Adam
November 17, 2023
Just wanted to thank Darek Kordes for great Service. Communication was great with me regarding my service appointment. When my quoted time frame was nearing, I was informed of a slight delay. Soon after Communication was great with me regarding my service appointment. When my quoted time frame was nearing, I was informed of a slight delay. Soon after, I Received my Multi point inspection report via a text on my phone and as I was reviewing the report moments later Darek was there going over everything. Thanks again. Great Job!!! More
by JOANNELYN
Employees Worked With
Darek Kordes
