Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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We had an excellent experience with Jordan! He was attentive from start to finish, worked quickly to locate the exact vehicle we were interested in, and was respectful of our time throughout t He was attentive from start to finish, worked quickly to locate the exact vehicle we were interested in, and was respectful of our time throughout the entire process. He was transparent during negotiations and worked with us without unnecessary pressure. We truly appreciated his professionalism, efficiency, and customer-focused approach. Highly recommend Jordan at Napleton! More
I had the best experience Faris and Ryan are the best. They were supportive and reassuring throughout the whole process they are heaven sent. The entire staff are welcoming and nice. They were supportive and reassuring throughout the whole process they are heaven sent. The entire staff are welcoming and nice. More
Excellent dealership! ! John our salesperson and Mark the sales manager were easy to work with, answered all our questions, and made the overall process very smooth. At no ! John our salesperson and Mark the sales manager were easy to work with, answered all our questions, and made the overall process very smooth. At no point do we feel rushed or pressured to make a decision. Financing took less than 15 minutes. Extended warranty options were presented, but again we felt no pressure to take anything we didn’t want. In summary, I would highly recommend the dealership as the level of professionalism were.excellent, More
The salesman Lucas did an excellent job. Always have a nice experience for me. We are planning to get another SUV at Napleton's Valley of Hyundai. Thank you for helping me getting another Always have a nice experience for me. We are planning to get another SUV at Napleton's Valley of Hyundai. Thank you for helping me getting another car. More
We cannot say enough about our high degree of appreciation for and satisfaction with the service we received. After hours of research, visits to several facilities and multiple test drives, we we appreciation for and satisfaction with the service we received. After hours of research, visits to several facilities and multiple test drives, we were discouraged. From the first few moments we met with Jon, our experience was very welcoming and helpful. Jon listened very well to our concerns and needs. He was incredibly patient and focused on finding a car that met our needs while taking into account our concerns and financial requirements. We received the same high degree of professionalism and service excellence from our financial provider while explaining and facilitating our signing the sale contracts. We are very pleased with our purchase. More
Going back to Napleton Hyundai is always a great experience for me! Even though it been awhile since purchasing my last vehicle, it’s always a good time coming back! The sales team did a good job experience for me! Even though it been awhile since purchasing my last vehicle, it’s always a good time coming back! The sales team did a good job handling my purchase and her name is Stephanie and she was the sweetest!! And let’s not forget about Mr.Farris and his finance team who helped crunched the numbers and got me out in a timely manner!! Thanks again!!! More
I bought my car on June 18th, and immediately it started having issues. The touch screen wouldn’t work, most of time, the driver-side window wouldn’t roll down, the car went forward, while it was in reverse having issues. The touch screen wouldn’t work, most of time, the driver-side window wouldn’t roll down, the car went forward, while it was in reverse, there were times that the car was in drive and would not move. So I took it in to get looked at. That was 4-5 days ago, and I have not heard anything about my car, and this is not a cheap car. It’s a Kia Sorento 2022. It’s barely over two weeks that I’ve had this car, and I’m already having major problems with it. More
Dillon was friendly but not pushy, which I really like. He was willing to assist by contacting my insurance man to get my car covered. he showed me how to set up my phone through the car. We were able to h He was willing to assist by contacting my insurance man to get my car covered. he showed me how to set up my phone through the car. We were able to have a few conversations unrelated to the sale. I would tell all my friends to shop there. I met Mark who was great to deal with. This dealer really goes out of their way to satisfy the buyers. Probably the best buying experience I have ever had at a car dealership. Second to none is their slogan and they live by it More







