Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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My salesman was Fiaz, he was very knowledgeable about the vehicles I was shown. He was patient and never pushy. My deal had its challenges and he was stellar in his craft! Thanks Fiaz!!!!! vehicles I was shown. He was patient and never pushy. My deal had its challenges and he was stellar in his craft! Thanks Fiaz!!!!! More
I was very happy with the service at Napleton. The sales people were helpful without being pushy. They were also very knowledgeable and friendly. The sales people were helpful without being pushy. They were also very knowledgeable and friendly. More
Experience was great. Yosimar was very patient, polite and he was able to explain all we needed to know before buying 😊 Yosimar was very patient, polite and he was able to explain all we needed to know before buying 😊 More
I had a wonderful experience with Stephanie. She was sincere and personable without being pushy. All of the dealership employees were professional, polite and responsive to questions. She was sincere and personable without being pushy. All of the dealership employees were professional, polite and responsive to questions. More
Delivered as promised-covered by warranty and no charge for repairs. On time completion and kept me advised as to status and professional and courteous throughout. for repairs. On time completion and kept me advised as to status and professional and courteous throughout. More
Ryan was a pleasure to work with. He was able to locate the vehicle that I came to see in no time. He made my sister & I laugh as we joked and teased him. But most importantly, he was He was able to locate the vehicle that I came to see in no time. He made my sister & I laugh as we joked and teased him. But most importantly, he was very knowledgeable about the vehicle and very professional as he handled my transaction. We enjoyed the human touch he brought. I told him that he’s one of the good guys! BTW, my Rogue is running beautifully so far! More
We had a great experience with Faiz. The level of care he took to show us the features of the vehicle and how everything works was what made the experience really easy and enjoyable. I a The level of care he took to show us the features of the vehicle and how everything works was what made the experience really easy and enjoyable. I appreciate his working with us to get us the right car. More
Had an amazing experience with the purchase of my GV80. When I scheduled my first oil change on the Genesis issued app…valet service. Even received notifications via email and text confirming. No one sho When I scheduled my first oil change on the Genesis issued app…valet service. Even received notifications via email and text confirming. No one showed up. Forty five minutes after that I phoned the dealership… to learn that their dealership doesn’t recognize communication from the app. On one of my most recent service appointment. Oil change. Tire rotation. Took two hours. Seems like an extremely long wait time. My feeling is every time I have brought this vehicle in for some type of service…there is always an up sell…while I really like my GV80 I will seriously consider another dealership next time. More
I had a great experience at Napletons valley Hyundai. Elsa Delgado provided great customer service and helped me greatly . She was very easy to work with got me through the process quickly and easily . S Elsa Delgado provided great customer service and helped me greatly . She was very easy to work with got me through the process quickly and easily . She was very professional and explained everything to the best of her ability . Will definitely be back !! More