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Napleton's Valley Hyundai

Aurora, IL

Overview
Employees
Reviews
Vehicles
4.7
2,587 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,587 reviews

October 13, 2023

Daniel was a great help, especially being so new! Thanks for helping us buy our first electric car More

by adamr6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Cabac
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Oct 15, 2023 -

Napleton's Valley Hyundai responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Daniel was so helpful! Safe travels!

October 12, 2023

Rick and Donna were amazing to work with. Both went above and beyond. Thank you for everything!! More

by lisaClemen73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Fields
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Oct 12, 2023 -

Napleton's Valley Hyundai responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 12, 2023

Helpful explanations for questions very personable pleasure to talk to the salesman Good cars decent prices More

by lukepierce3057
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faiz
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Oct 15, 2023 -

Napleton's Valley Hyundai responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 12, 2023

He was Friendly. Efficient and pleasant. Fun to work with. I would recommend him to friends More

by seleneandsteve
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faiz
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Oct 15, 2023 -

Napleton's Valley Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help.

October 12, 2023

This was the best place to buy a car. Jordan was amazing as well as Deb. Best service ever. Highly recommend. More

by Bernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Napleton's Valley Hyundai responded

Hi Bernie, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 11, 2023

Jordan and Mark we’re great helping me getting my new car . Thank you guys More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wenc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Napleton's Valley Hyundai responded

Hi Brian, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 09, 2023

I was a walk-in and was able to get all of my services completed in a timely manner and my advisor was very friendly and helpful. Thanks so much! More

by Menterkellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hagan
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Oct 11, 2023 -

Napleton's Valley Hyundai responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs. Safe travels!

October 09, 2023

Too much time waiting for terms if negotiations but nice people to deal with. Dud not appreciate waiting around at times More

by Nkolop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Serrano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

Napleton's Valley Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Please contact our Manager at (630) 851-2500 so that we may ensure your experiences with our dealership are more pleasant moving forward.

October 09, 2023

Joe Williams is the guy the to see hands down best salesmen that I ever came across More

by aarenwhite21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Williams
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Oct 11, 2023 -

Napleton's Valley Hyundai responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Valley Hyundai so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

October 07, 2023

I had a wonderful experience here. The selection was great compared to the other dealerships that I visited. Calvin, the sales guy, was super knowledgeable and patient with me while my More

by Gratefully driving
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Calvin Waters
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Oct 09, 2023 -

Napleton's Valley Hyundai responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

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