Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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This is the worst dealership I've ever purchased from. They sold me a dirty car. When I took it back for cleaning it was still dirty and they gave me the keys to someone else's vehicle. I was told they wo They sold me a dirty car. When I took it back for cleaning it was still dirty and they gave me the keys to someone else's vehicle. I was told they would do some work that was required for pre inspection approval and that took forever to complete. When you call in the general manager is never available. A customer told me how bad this place was while I was purchasing but I didn't listen. PLEASE STAY AS FAR AWAY AS POSSIBLE FROM THIS PLACE. It is a horrible place to do business. More
I have been in the morning and met the Mark the manager. He helped me to fix the issue with my car. As soon as i came they did it very quickly. I thank the Mark manager and Edwardo and Napleton Vally for he He helped me to fix the issue with my car. As soon as i came they did it very quickly. I thank the Mark manager and Edwardo and Napleton Vally for helping me. It’s great place to buy car. Ask for Mark the manager he his gonna help you. Thank you so much Mark the manager for helping I’m very grateful for you. More
My salesman was Fiaz, he was very knowledgeable about the vehicles I was shown. He was patient and never pushy. My deal had its challenges and he was stellar in his craft! Thanks Fiaz!!!!! vehicles I was shown. He was patient and never pushy. My deal had its challenges and he was stellar in his craft! Thanks Fiaz!!!!! More
I was very happy with the service at Napleton. The sales people were helpful without being pushy. They were also very knowledgeable and friendly. The sales people were helpful without being pushy. They were also very knowledgeable and friendly. More
Experience was great. Yosimar was very patient, polite and he was able to explain all we needed to know before buying 😊 Yosimar was very patient, polite and he was able to explain all we needed to know before buying 😊 More
I had a wonderful experience with Stephanie. She was sincere and personable without being pushy. All of the dealership employees were professional, polite and responsive to questions. She was sincere and personable without being pushy. All of the dealership employees were professional, polite and responsive to questions. More
Delivered as promised-covered by warranty and no charge for repairs. On time completion and kept me advised as to status and professional and courteous throughout. for repairs. On time completion and kept me advised as to status and professional and courteous throughout. More
Ryan was a pleasure to work with. He was able to locate the vehicle that I came to see in no time. He made my sister & I laugh as we joked and teased him. But most importantly, he was He was able to locate the vehicle that I came to see in no time. He made my sister & I laugh as we joked and teased him. But most importantly, he was very knowledgeable about the vehicle and very professional as he handled my transaction. We enjoyed the human touch he brought. I told him that he’s one of the good guys! BTW, my Rogue is running beautifully so far! More
We had a great experience with Faiz. The level of care he took to show us the features of the vehicle and how everything works was what made the experience really easy and enjoyable. I a The level of care he took to show us the features of the vehicle and how everything works was what made the experience really easy and enjoyable. I appreciate his working with us to get us the right car. More