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Napleton's Valley Hyundai
Aurora, IL
2,660 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,660 reviews
November 14, 2025
One of the best auto purchasing experiences I have ever had. My salesperson Dillion, was professional and responsive. Buy a car from Napleton's Valley Hyundai. DO NOT SETTLE ... buy from Dillon!!! had. My salesperson Dillion, was professional and responsive. Buy a car from Napleton's Valley Hyundai. DO NOT SETTLE ... buy from Dillon!!! More
by sgreats78
Employees Worked With
Dillion Strack
October 18, 2025
We had the best experence buying our new Tuscan and cant say enough about our salesman Dillon. From shaking our hands walking in the door to our test drive and all he taught us about the vehicle we couldnt say enough about our salesman Dillon. From shaking our hands walking in the door to our test drive and all he taught us about the vehicle we couldnt be happier. And then the finance manager was friendly & worked with us to finish the deal. More
by bandmhur
October 07, 2025
Do not buy a car here. I was considering them, and actually sold my car to them, but decided to buy elsewhere because the selling process was horrific. They lied to me mult I was considering them, and actually sold my car to them, but decided to buy elsewhere because the selling process was horrific. They lied to me multiple times (I was told one thing by one person, then another by someone else, etc. and they tried to lowball me after I had a already obtained a written appraisal/offer for my car). I was getting different answers when I’d call/depending on who I spoke with, so ended up having to physically go into the dealership, multiple days in a row, in order to get paid the amount I was originally offered. The manager ended up shouting at me and saying “don’t you have anything better to do than to come in here every day!?” - I believe this was an intimidation tactic to get me (especially as a woman) to walk away with a check that was lower than what I’d been promised (in writing, no less). I refused to back down out of principle, and I eventually got what I wanted, but not without a fight. They’re scammers and liars. Steer clear. More
by jlawrence219
Employees Worked With
October 07, 2025
Dillon Strack is an excellent sales representative. He walked us through all the details about the vehicle and any aspect we needed to know. He is very knowledgeable and patiently took all the time He walked us through all the details about the vehicle and any aspect we needed to know. He is very knowledgeable and patiently took all the time my wife and I needed to be comfortable with our purchase. Dillon is very personable and treated us with respect. If you're considering buying a new vehicle ask for Dillon Strack. More
by Cliff Bradshaw
Employees Worked With
Dillon Strack
September 20, 2025
It was a pleasant experience buying a new car from Napleton’s valley Hyundai. Jordan was very knowledgeable. Napleton’s valley Hyundai. Jordan was very knowledgeable. More
by John
Employees Worked With
September 16, 2025
I purchased a used car from Napleton’s Valley Hyundai recently and was very satisfied with this dealership. From my interactions with my sales consultant, Stephanie, to the sales manager, Mark, everyone recently and was very satisfied with this dealership. From my interactions with my sales consultant, Stephanie, to the sales manager, Mark, everyone here was very pleasant to work with. I would definitely buy another vehicle from this dealership. More
by edward_mc
