Napleton's Valley Hyundai

They ran 11 credit inquiries and 7 hard credit checks, came in with 820 and left with 700 score. Was trying to buy a check car for my kid. They added 2% extra to sales tax, force $1000 for a lowjack i d came in with 820 and left with 700 score. Was trying to buy a check car for my kid. They added 2% extra to sales tax, force $1000 for a lowjack i didn't want and every word they spoke turned out to be a lie. So glad I left without purchasing, but as revenge they ran 2 extra hard credit checks 15 minutes after I left More

Great service and friendly staff. Very attentive and try to get you the best deal they can. Very attentive and try to get you the best deal they can. More

I paid $17K for a 2016 Audi A3 on March 28th 2024. November 16th, the engine needs to be replaced, the tires were dry rot and the air conditioning needed to be repaired. I have driven 6,000 miles in November 16th, the engine needs to be replaced, the tires were dry rot and the air conditioning needed to be repaired. I have driven 6,000 miles in 8 months. I was assured that the inspection of the vehicle is so thorough, I would have the car for many years to come. After 6 calls to Kyle, Mark and Anna, over 6 days, I called today and finally got Kyle. He was rude, unprofessional and said with a used car, there is no guarantee. If he took that approach when I was looking, I would have never purchased the car. Of course I was told that the inspection of all vehicles are very thorough and complete. Not the case. I have been in sales for many years and I have never been so outdone by his disrespect, tone and demeanor. One last thing, when I purchased the car, I drove 2 miles and the engine light came on. I immediately drove back to the dealership and they took the car and 15 minutes later I was told they couldn’t recreate the warning message that was displayed and the oil level was fine. The engine needs to be replaced for Low oil pressure, below specs and the pump has failed and the baring is low. More

Luke was very knowledgeable and helpful. He was very patient and showed us several vehicles at the end of the night, at both the Hyundai and Genesis dealership. Both Luke and the sales manag He was very patient and showed us several vehicles at the end of the night, at both the Hyundai and Genesis dealership. Both Luke and the sales manager, Brian went above and beyond with their customer service. We would highly recommend this dealership. More

Awesome staff and customer service! Cody and his management team went above and beyond to make sure I was able to get the exact vehicle I wanted even working with other dealers in the a Cody and his management team went above and beyond to make sure I was able to get the exact vehicle I wanted even working with other dealers in the area. Cody worked around my schedule, and often came in on his day off. I couldn't be more satisfied my entire buying experience. More

Mark took care of us completely throughout the whole process of buying a car. He made sure everything was right with the car before we drove it off the lot. Jacob was excellent also with all our needs process of buying a car. He made sure everything was right with the car before we drove it off the lot. Jacob was excellent also with all our needs and very helpful in making less stressful. When Mark said he was going to take care of something, he kept his word. More

I worked with Brian and Tyler. Very honest and helpful men. Made the process of buying a car very easy Very honest and helpful men. Made the process of buying a car very easy More

This is the worst dealership I've ever purchased from. They sold me a dirty car. When I took it back for cleaning it was still dirty and they gave me the keys to someone else's vehicle. I was told they wo They sold me a dirty car. When I took it back for cleaning it was still dirty and they gave me the keys to someone else's vehicle. I was told they would do some work that was required for pre inspection approval and that took forever to complete. When you call in the general manager is never available. A customer told me how bad this place was while I was purchasing but I didn't listen. PLEASE STAY AS FAR AWAY AS POSSIBLE FROM THIS PLACE. It is a horrible place to do business. More

I have been in the morning and met the Mark the manager. He helped me to fix the issue with my car. As soon as i came they did it very quickly. I thank the Mark manager and Edwardo and Napleton Vally for he He helped me to fix the issue with my car. As soon as i came they did it very quickly. I thank the Mark manager and Edwardo and Napleton Vally for helping me. It’s great place to buy car. Ask for Mark the manager he his gonna help you. Thank you so much Mark the manager for helping I’m very grateful for you. More

My salesman was Fiaz, he was very knowledgeable about the vehicles I was shown. He was patient and never pushy. My deal had its challenges and he was stellar in his craft! Thanks Fiaz!!!!! vehicles I was shown. He was patient and never pushy. My deal had its challenges and he was stellar in his craft! Thanks Fiaz!!!!! More