
Napleton's River Oaks Honda
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Awesome! I came to Honda looking for a miracle and Mr. Norman did just that...little do he know I have always wanted a Honda Accord but never thought I would g I came to Honda looking for a miracle and Mr. Norman did just that...little do he know I have always wanted a Honda Accord but never thought I would get it. We sat down with Earnest and the next thing he said let's go outside and pick you a Brand New Accord. He worked it out within my budget and I have been smiling ever since. He always acknowledges me with a smile and hug when I come in for service, great personality and beautiful character. More
Amazing!! Jermaine took very good care of us! He was Very friendly and caring! Napleton Honda is highly recommended! This is the place and person to talk to whe Jermaine took very good care of us! He was Very friendly and caring! Napleton Honda is highly recommended! This is the place and person to talk to when buying a car! More
A past client who returned because of exceptional service! I had done a lot of research on other dealerships & options for my family, but I ended back up at River Oaks Napleton Honda because of the great servi I had done a lot of research on other dealerships & options for my family, but I ended back up at River Oaks Napleton Honda because of the great service & trusted reliablility of the salesman and staff. Jermaine "Shack" Shackelford was our sales associate. He was patient, informative, attentive to our needs, & extremely professional. Shack made an experience that can be stressful easy & painless. He should be commended by his collleagues & other professionals. Jeremy Veasy was also a big help during this process. More
Very Happy and Excited Customer. I Came into the dealership looking to purchase and used car. My Salesman Jermaine 'Shack' convinced me to buy new. He helped with everything step by s I Came into the dealership looking to purchase and used car. My Salesman Jermaine 'Shack' convinced me to buy new. He helped with everything step by step. He was wonderful help also along with the other staff as well. I love him for that and now I'm a happy camper with a new 2015. Shack your the greatest. Thanks again...... More
VERY HAPPY CUSTOMER I CAME IN NOT EXPECTING TO GET A VEHICLE, BUT THEY WORKED WITH ME, TINA TOLD ME THAT THEY CAN WORK WITH ME, AND THEY DID. THEY PUT ME IN A BEAUTIFUL C I CAME IN NOT EXPECTING TO GET A VEHICLE, BUT THEY WORKED WITH ME, TINA TOLD ME THAT THEY CAN WORK WITH ME, AND THEY DID. THEY PUT ME IN A BEAUTIFUL CRV. THE GENERAL MANAGER FRANK HELPED TO I WILL REFER ALL OF MY FRIENDS AND FAMILY HERE. More
Customer Experience is wonderful! Working with Jermaine has been a great experience! Not only did he give me a great deal on my trade-in, he was very patient with me. My first time pur Working with Jermaine has been a great experience! Not only did he give me a great deal on my trade-in, he was very patient with me. My first time purchasing a vehicle and he made it happen! I recommend Jermaine Shackelford for your salesman. -Tiffany Jones More
Great Experience Very helpful, knowledgable staff. It was a no hassle buying experience. The finance guy was great and had a great deal of patience when I called bac Very helpful, knowledgable staff. It was a no hassle buying experience. The finance guy was great and had a great deal of patience when I called back after the purchase with questions. After I purchased the car they took their time going over every detail of the vehicle with me and made sure everything was set up. More
..... Very helpful staff, salespeople, finance, general Manager. Very happy with my new car. The people were Easy to work with, kind and understanding. G Very helpful staff, salespeople, finance, general Manager. Very happy with my new car. The people were Easy to work with, kind and understanding. Good atmosphere overall. More
My experience I had plans to buy a used vehicle. Just something practical for work. The salesman convinced us to buy new and I am pretty pleased with my purchase. H I had plans to buy a used vehicle. Just something practical for work. The salesman convinced us to buy new and I am pretty pleased with my purchase. He saw to it that we were getting what we needed and that was what counted. He even kept us informed every step of the way so we weren't just waiting...The finance department was very fast and efficient. And the staff was had plenty of knowledge about the car which I was able to retain rather quickly. I would highly recommend this dealership More
Great Work! The purchase of my last vehicle was done with such ease, I would not mind repeating the experience (unlike other purchases). I was in an out of the d The purchase of my last vehicle was done with such ease, I would not mind repeating the experience (unlike other purchases). I was in an out of the dealership within 2 hours and everything was handled well. Earnest Norman and Larry Chambers handled all of the paperwork and even the transport of my car from another dealership. Thanks guys for a job well done! More