Napleton's River Oaks Honda

I would like to personally thank Ronnie for the wonderful experience I had at Napleton's River Oaks Honda. Ronnie was very nice and quick to help, after the first car that we planned on getting didn't work o experience I had at Napleton's River Oaks Honda. Ronnie was very nice and quick to help, after the first car that we planned on getting didn't work out. Ronnie was quick to find me a nice car for a good price, and now at 19 YEARS OLD!!! I was able to purchase my first car with no cosigner. Once again, I would like to personally thank Ronnie for his dedication and help. He was even nice enough to fill my new car up with gas twice for the inconvenience the first time, which was super helpful considering the gas prices in today's world. Thank you, Ronnie, and thank you, Napleton's River Oaks Honda More

I had a very disappointing experience with Napleton Honda in Lansing during negotiations for a 2025 Honda CR-V. Two days prior, I visited the dealership and received a printed offer showing an out-the-doo in Lansing during negotiations for a 2025 Honda CR-V. Two days prior, I visited the dealership and received a printed offer showing an out-the-door price around $32,000 along with a $16,995 trade-in value for my vehicle. Before returning to the dealership, my father called to confirm the car was still available, and separately my salesperson called me directly and stated they would still honor the deal if I came in. After driving about 45 minutes back to the dealership, I was then told the vehicle was “tied up in a sale” and that if I still wanted the vehicle, the price would suddenly increase by $3,500 because they planned to sell it to CarMax instead. I understand vehicles can sell quickly, but the communication and handling of the situation felt misleading and disrespectful of my time. If the terms had changed or the vehicle was no longer realistically available, that should have been communicated before asking me to come back to the dealership. I’m leaving this review so other customers are aware of my experience and can make informed decisions when negotiating here. More

Great experience working with JP. He was very efficient and helpful in regards to buying my new car. Would highly recommend. He was very efficient and helpful in regards to buying my new car. Would highly recommend. More

Before heading to Napleton’s River Oaks to look at a couple of used CRV’s, I checked Dealer Rater to the ratings in their Sales man and JP was very highly rated and I can see why. We told him the cars w couple of used CRV’s, I checked Dealer Rater to the ratings in their Sales man and JP was very highly rated and I can see why. We told him the cars we wanted to look and test drive and he recommended we also drive a new CRV so that we could make a well informed decision. He did what he could to keep the process moving along. More

Earnest always work out a good deal. My fiancé got a brand new 2026 vehicle. I definitely recommend Earnest as your salesman. Thanks again E 😊 My fiancé got a brand new 2026 vehicle. I definitely recommend Earnest as your salesman. Thanks again E 😊 More

Great salesman Kamal. Dan was also great customer service. I would refer friends and family Dan was also great customer service. I would refer friends and family More

Best place to come and purchase a care Earnest is the best sales person ever he is very persistent and getting the job done best sales person ever he is very persistent and getting the job done More

We came to this dealership looking for a new Pilot. We met JP and made us feel like family. The process took four hours but he made it go fast. He Is a true “people person” that truly loves what he We met JP and made us feel like family. The process took four hours but he made it go fast. He Is a true “people person” that truly loves what he does. We will refer our family and friends to him. More

I came in Saturday to inquire about a vehicle after getting prequalified through Capital One. Jeffery Parham was the salesman that helped me. He was really helpful and personable. He went the extra mil getting prequalified through Capital One. Jeffery Parham was the salesman that helped me. He was really helpful and personable. He went the extra mile to get something within my budget and he far exceeded my expectations. I'll definitely be referring people that I know to him. More

My wife and I went to Napleton"s River Oaks Honda to get an oil change for her 2020 Honda CRV. While waiting, I decided to browse around the show room. I had no intentions of purchasing anything. I began an oil change for her 2020 Honda CRV. While waiting, I decided to browse around the show room. I had no intentions of purchasing anything. I began talking with the salesman Jeffery Parham. He was extremely personable and really knowledgeable. After looking, thinking, test driving and talking it over with my wife, I decided to trade in my van and get a new Passport. Mr. Parham was a delight to work with. Even after everything was completed, he still wanted to make sure that I was satisfied. I would definitely refer anyone who was interested in purchasing a Honda to Mr. Parham. I am happy to be one of "J.P." s customers. C.W.Riley More