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Napleton's River Oaks Honda
Lansing, IL
1,207 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best.
We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff.
Thank you,
The Napleton family
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,207 reviews
August 29, 2025
Earnest Norman Thank you for helping me today getting into a brand new 2026 Hrv honda. You took the time to explain all details of me qualifying for a car patient and very pleasant. I appreciate everyth into a brand new 2026 Hrv honda. You took the time to explain all details of me qualifying for a car patient and very pleasant. I appreciate everything you done for me and I will recommend other to you in the future. Emma Hawkins😊. More
by Emma Hawkins
August 21, 2025
My husband and I worked with the salesman Jeffery Parham and he was fantastic. The overall experience at this dealership was AMAZING!! They were mindful of our time and flexible with their offer to buy back and he was fantastic. The overall experience at this dealership was AMAZING!! They were mindful of our time and flexible with their offer to buy back my Honda. Highly recommend the Lansing Honda dealership over any other Hondas in this area!! My husband and I will definitely continue to give them my business. More
by Jazmin Villicana
Employees Worked With
July 27, 2025
The drive of more than 3 h round trip it was really worth it! Excellent service and a great team! I had a wonderful experience and I would recommend it to anyone who likes to buy a car. Thank you everyone! it! Excellent service and a great team! I had a wonderful experience and I would recommend it to anyone who likes to buy a car. Thank you everyone! Special thanks to MJ, who kindly and professional guide me through every step of the process. You excel at your job! More
by Maria
Employees Worked With
MJ
July 18, 2025
Dealership was friendly and helpful. Jeffrey was a great help in selling me a car. Jeffrey was a great help in selling me a car. More
by neecyqt
Employees Worked With
July 04, 2025
Amjad Mizyed assisted me with my purchase! He was very knowledgeable and professional. It was a pleasant experience working with him. I would highly recommend Napleton River Oaks Honda. He was very knowledgeable and professional. It was a pleasant experience working with him. I would highly recommend Napleton River Oaks Honda. More
by kimberlyndaniel1908
July 04, 2025
MJ Mizyed made buying my first BMW such a smooth and exciting experience! Super helpful, honest, and knowledgeable. He answered all my questions and made sure I was comfortable the whole time. Highly re exciting experience! Super helpful, honest, and knowledgeable. He answered all my questions and made sure I was comfortable the whole time. Highly recommend working with MJ if you’re looking for a great car and a stress-free buying process! More
by jeffpearson1231
Employees Worked With
MJ Mizyed
July 03, 2025
They got me my car with no hassle and very little upselling. They were to the point and effective upselling. They were to the point and effective More
by Lancewilliamjohnston1
June 28, 2025
JP (Jeff Parham) was very professional and knowledgeable about his work. I haven’t shop for a car over 10 years, and did not expect to walk away with a brand new car. Wow, was I in shocked! Me knowing my cr about his work. I haven’t shop for a car over 10 years, and did not expect to walk away with a brand new car. Wow, was I in shocked! Me knowing my credit score I thought it was in possible. Thanks to God and a great car sales man J P he really showed me anything is possible. Thanks again JP! I will be referring him to others. More
by Dharris2456
Employees Worked With
June 27, 2025
Mr. JP is extremely patient, practical and professional. He made the process palatable and smooth. He made the process palatable and smooth. More
by Tia.Y.Davis
May 31, 2025
I just got an excellent vehicle and an excellent deal thanks to Jeff Parham and Napleton Honda!!! Mr. Parham is a professional and definitely knows his profession!!! I will definitely go back to Naplet thanks to Jeff Parham and Napleton Honda!!! Mr. Parham is a professional and definitely knows his profession!!! I will definitely go back to Napleton Honda look for him when I purchase my next car!!! Thank you!!! More
by jesjonesjr
Employees Worked With
