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Napleton's Palatine Subaru

Palatine, IL

4.3
178 Reviews

1911 N Rand Rd

Palatine, IL

60074

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Showing 178 reviews

April 05, 2022

Bobby was great. He answered all my questions, was very informative about the vehicles I was looking at, and did not make me feel pressured or rushed to make a decisi More

by candrews27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Davis, Bobby Crane
Apr 07, 2022 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bobby here at Napleton's Palatine Subaru! Our team is available should you require any extra help.

April 04, 2022

This is my third Subaru that I have leased from Joe and every experience has been nothing short of amazing. Would definitely recommend a lease or purchase from Palatine Subaru ! More

by Gocubzgo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Apr 06, 2022 -

Napleton's Palatine Subaru responded

Hi Gocubzgo, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

April 04, 2022

Transition was clear and precise. My sales rep was very patient and met all my needs. Highly recommended More

by Mayra Gomez-Santana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Apr 06, 2022 -

Napleton's Palatine Subaru responded

Hi Mayra, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 29, 2022

Bobby was the best salesperson I've bought a car from. My fiance and I came in with a little bit of knowledge about the car we wanted to purchase - he went above and beyond to spend the time and make sure More

by Gwilger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Davis, Bobby Crane
Mar 31, 2022 -

Napleton's Palatine Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2022

Bobby was very patient with my decision making process. He thoroughly answered all my questions. He also called me a week later to see how I was liking my new ride. I was very happy with his service. More

by mrlagaya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Mar 25, 2022 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2022

Had a great experience buying a used car here! Miguel helped us narrow down our options without putting any pressure on us to choose a certain car or make a purchase right away, which other dealer More

by Marycatherine2113
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Staszalek, Miguel Palomino
Mar 24, 2022 -

Napleton's Palatine Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2022

The process was smooth and Ron was helpful and personable. We showed up for the last appointment of the day and the staff worked with us past their closing time. We are happy we purchased our car More

by Ttrue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ronald confer
Mar 24, 2022 -

Napleton's Palatine Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2022

It was a great buying experience with Joe McAvoy as my sales rep. He was knowledgeable, patient and friendly. He took the time to answer all of my questions. I’ll definitely recommend him to my friends. More

by mapaolella3
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Mar 23, 2022 -

Napleton's Palatine Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton's Palatine Subaru. We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2022

Miguel was very friendly and recommended great options really explained everything with detail would definitely recommend friends and family More

by Rogi7180
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino
Mar 23, 2022 -

Napleton's Palatine Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton's Palatine Subaru. We hope you continue to choose us for all your automotive needs! Take care!

March 21, 2022

Great customer service, very friendly, knowledgeable, and reasonable staff. Great pricing on cars with a great selection! More

by scdelaney00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino, Mark Carey
Mar 24, 2022 -

Napleton's Palatine Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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