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Napleton's Palatine Subaru
Palatine, IL
197 Reviews
At Napleton’s Palatine Subaru, our goal is to make buying and servicing your vehicle easy, transparent, and enjoyable. Our team focuses on honest communication, fair pricing, and respect for your time—whether you’re purchasing a new Subaru or maintaining the one you love. From sales to service, you can expect a friendly, no-pressure experience backed by people who genuinely care about getting it right!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 01, 2026
This past week we bought a late-model used car at
Napleton Subaru in Palatine for our college-age daughter. We like Subarus because they are highly rated in terms of safety. We want to give a shout o
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by Dave S.
Employees Worked With
May 07, 2026
Had a great experience working with Dan Garcia during my
car purchase. He was very knowledgeable, professional, and friendly throughout the entire process. He made everything easy and stress-free. I will de
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by mgrtek
Employees Worked With
Daniel Garcia
February 18, 2026
I cannot say enough wonderful things about Napleton's
Palatine Subaru! Our sales consultant, Elane Menezes, was phenomenal. The other members of the staff, including Austin B., Rick B., and Chris S., all
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by stephanieuhr
Employees Worked With
Other Employees :
Elane Menezes, Austin Boerman, Rick Boerman, Chris Squillo, Martin Nunez
Dealership Inventory (165 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free WiFi
- Pet Friendly
- Shuttle Service
