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Napleton's Palatine Subaru

Palatine, IL

Overview
Reviews
Vehicles
4.3
178 Reviews
Call Dealership (888) 459-1771

1911 N Rand Rd

Palatine, IL

60074

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Showing 178 reviews

May 05, 2022

Bobby made my first big purchase such an easy and enjoyable process! He answered all my questions and was always really transparent and kind. More

by Seacosta06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Carey, Bobby Crane
Report | Print
May 07, 2022 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 03, 2022

Miguel Palomino at Napletons Subaru was very helpful and patient during my car purchasing experience. He kept me updated on the car I was interested in, and was honest and straight to the point. I will defi More

by Emed97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino
Report | Print
May 04, 2022 -

Napleton's Palatine Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 27, 2022

Hassle free and very kind. Satisfy all Round Entire processi..nice picture for long memory More

by Tony120745
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Report | Print
Apr 29, 2022 -

Napleton's Palatine Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

April 26, 2022

Joe was easy to work with and super responsive. We were happy to work with him! More

by bsavitzky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Staszalek, Joe McAvoy
Report | Print
Apr 28, 2022 -

Napleton's Palatine Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton's Palatine Subaru. We hope you continue to choose us for all your automotive needs! Take care!

April 24, 2022

Joe was fantastic to work with to get us in our new Forester. We felt welcome from the get go and it was the easiest car buying experience ever. Highly recommend !! More

by Amyvond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Staszalek, Joe McAvoy
Report | Print
Apr 26, 2022 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at Napleton's Palatine Subaru! Our team is available should you require any extra help.

April 23, 2022

With this being my first car purchase, Bobby helped me through the entire process. Would highly recommend. More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Report | Print
Apr 25, 2022 -

Napleton's Palatine Subaru responded

Hi Jim, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 15, 2022

Daniel was fantastic; friendly, accommodating, kept us updated, answered our questions. Very happy, recommend Daniel! More

by uno1198
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Davis, Daniel Byun
Report | Print
Apr 18, 2022 -

Napleton's Palatine Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 09, 2022

Joe made my car buying experience a great one. He spent time going over all the features of my new Subaru so that when I drove off the lot I was comfortable navigating the new system. He made sur More

by sabbah6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Report | Print
Apr 11, 2022 -

Napleton's Palatine Subaru responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

April 08, 2022

Not pushy but ask what we want. Listen to us and gave us his opinions very kindly. Told us which colors they have and had patience for us to decide. Very friendly and took time f More

by Yukari517
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Report | Print
Apr 11, 2022 -

Napleton's Palatine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 07, 2022

Joe was amazing. Made me feel at ease with the whole process. Highly recommend Joe. Very satisfied . More

by Lmi68
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Report | Print
Apr 10, 2022 -

Napleton's Palatine Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to Joe here at Napleton's Palatine Subaru! Thanks again for the recommendation, and have an amazing day!

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