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Napleton's Palatine Subaru

Palatine, IL

Overview
Reviews
Vehicles
4.3
174 Reviews
Call Dealership (888) 459-1771

1911 N Rand Rd

Palatine, IL

60074

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Showing 174 reviews

November 02, 2021

Napleton Dealership provided excellent customer Service to me and my car. Mr. Theo Davis /team Rocks!! I left the dealership feeling confident my car was serviced with top notch care. Mrs Miller More

by NeenaB4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Davis
Report | Print
Nov 05, 2021 -

Napleton's Palatine Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

November 02, 2021

No hassle, friendly service. I’d definitely buy another car from Napleton’s Palatine Subaru. More

by latoshagreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Davis
Report | Print
Nov 03, 2021 -

Napleton's Palatine Subaru responded

Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 30, 2021

Miguel is a great helper in the car buying process he really makes it catered to you and helps you get what you want and need. More

by kyle.kueker@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino
Report | Print
Nov 01, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 28, 2021

Dan Garcia is great to work with! I really recommend anyone to work with him! More

by Kellie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Garcia
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Oct 30, 2021 -

Napleton's Palatine Subaru responded

Hi Kellie, we're happy to hear you had such a positive experience with Dan! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

October 27, 2021

Great service. We live our Subaru's. Napleton is the best. Daniel was very professional. More

by dacarbaughs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Squillo, Daniel Byun
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Oct 28, 2021 -

Napleton's Palatine Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 27, 2021

Had Joe McAvoy as my salesman and despite all the negative reviews I saw going in for the dealership, he exceeded all expectations and I am thrilled to be buying a car from him. Not pushy, reasonable More

by classicsnapshotamanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Report | Print
Oct 28, 2021 -

Napleton's Palatine Subaru responded

Hello, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 26, 2021

This was a fast and easy purchase. Dan was very helpful and was very excited to help me walk out with my dream car. More

by bizamudio1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Garcia
Report | Print
Oct 28, 2021 -

Napleton's Palatine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 19, 2021

Daniel was awesome. It was the best buying experience I've ever had. Keep up the good work Daniel. More

by jaywrx2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Davis, Daniel Byun, Peter Staszalek
Report | Print
Oct 21, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 03, 2021

Took my car for oil change.After I got my car back I noticed that the car was shaking.Checked my oil dipstick and oil looked dirty so I decided to do my own oil change .service technician did not drain More

by Mimek7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Rodriguez
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August 02, 2021

We walked in this past Saturday never having owned a Subaru and walked away with a new Forrester. This dealership was a pleasant surprise in terms of the ease in purchasing a car, from our great sales p More

by B D Rowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon
Report | Print
Oct 10, 2021 -

Napleton's Palatine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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