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Napleton's Palatine Subaru

Palatine, IL

4.3
178 Reviews

1911 N Rand Rd

Palatine, IL

60074

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Showing 178 reviews

November 11, 2021

Absolutely awesome experience!! Dan was super friendly and very knowledgeable about anything Subaru. These guys make you feel like you’re at home, will 100% refer friends and family! More

by Cyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Garcia
Nov 13, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

November 09, 2021

Miguel fue un gran ayuda. Lo recomiendo para todos. Me ayudo encontrar el carro de mis sueños More

by Ocedeno89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino
Nov 13, 2021 -

Ocedeno89 responded

Yes

Nov 13, 2021 -

Napleton's Palatine Subaru responded

¡Muchas gracias por tus comentarios! ¡Nuestro equipo estará encantado de escuchar sus amables palabras y su alta calificación de estrellas! ¡Esperamos volver a servirte! ¡Cuídate!

November 09, 2021

Excellent service! Fair prices and detail oriented, I would highly recommend them to my friends and family. More

by Shavonn98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Davis
Nov 09, 2021 -

Napleton's Palatine Subaru responded

Hi, we really appreciate your great feedback! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

November 06, 2021

I wont drive a car that isn't a Subaru. This is the 3rd purchase since 2015 and I absolutely love it. More

by Paris Ellison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Napleton, Theo Davis, Dan Garcia, Mark Carey
Nov 08, 2021 -

Napleton's Palatine Subaru responded

Hi Paris, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

November 06, 2021

I am blown away by the excellent customer service that I receive when I am there. Awesome job. More

by Pelliso1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theo Davis, Dan Garcia, Mark Carey
Nov 08, 2021 -

Napleton's Palatine Subaru responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

November 06, 2021

These guys were beyond helpful making my visits pleasant. Its absolutely painless compared to other dealership visits. More

by Paris Ellison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Napleton, Theo Davis, Devin Riley, Daniel Byun, Peter Staszalek, Dan Garcia, Miguel Palomino, Joe McAvoy, alex hernanadez, Mark Carey
Nov 08, 2021 -

Napleton's Palatine Subaru responded

Hi Paris, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 04, 2021

We had such a positive experience purchasing our first ever brand NEW vehicle at Napleton’s Subaru! Our initial meeting was simply to get more information about the vehicle we were interested in and when More

by Epbotello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Squillo, Joe McAvoy
Nov 07, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Palatine Subaru! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

November 03, 2021

Went in for a simple service and "check up". Tanairi walked me in and set it all up. She explained everything and made it so easy. She also went above and beyond to give me the breakdown of everything t More

by HDsteve389
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanairi
Nov 05, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 03, 2021

I appreciated the starlight forward dealings with Napleton's Subaru. Joe McAvoy was a pleasure to work with from start to finish. More

by scottrrcases
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Nov 05, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at Napleton's Palatine Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2021

Joe was easy to work with--very knowledgeable about the car we wanted. We decided to give Napleton's Subaru a try after a disappointing experience with another dealership. Thanks for your help Joe! More

by Jess
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Nov 05, 2021 -

Napleton's Palatine Subaru responded

Jess, thank you for your kind review; we are happy to pass along your comments to Joe here at Napleton's Palatine Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!