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Napleton's Palatine Subaru

Palatine, IL

4.3
178 Reviews

1911 N Rand Rd

Palatine, IL

60074

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Showing 178 reviews

November 24, 2021

Fantastic experience working with Joe and the Subaru sales team. All my questions were answered and expectations met. I look forward to owning my Outback for many years to come. And, when I am ready More

by SubaruBuyer4Life
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Davis, Joe McAvoy, Bobby Crane
Nov 30, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

November 22, 2021

Even with a shortage of vehicles, Dan managed to find me a great used SUV that fit my budget. I felt that entire experience was stress free with absolutely no pressure to purchase. Thanks Dan Garcia for all More

by Chop31162
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Garcia, Mark Carey
Nov 24, 2021 -

Napleton's Palatine Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 21, 2021

Devin was able to come on her day off on a short notice to make sure i was able to get my car that day That says a lot about her. Im really happy of how smooth the process was and i got the answer to all More

by belen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Riley
Nov 22, 2021 -

belen responded

.

Nov 22, 2021 -

Napleton's Palatine Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to Devin here at Napleton's Palatine Subaru! We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2021

Good experience. Joe McAvoy was helpful and professional. We shall see what awaits ahead on this journey! More

by AB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Nov 21, 2021 -

AB responded

Overall a good / solid experience, if you know what you need and looking for.

Nov 21, 2021 -

AB responded

Overall a good / solid experience, if you know what you need and looking for.

November 19, 2021

Miguel was a really nice salesman. I greatly appreciated his help during my process of buying my car. More

by Dpavlina23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino
Nov 19, 2021 -

Napleton's Palatine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 19, 2021

Devin was very knowledgeable and helpful! She helped me find the best car for my needs and at a great price. More

by johnrinjapan2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Riley
Nov 22, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Devin here at Napleton's Palatine Subaru! We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2021

Daniel was terrific, so kind and helpful. He made the whole transaction pleasant. Would recommend him to anyone wanting to get a Subaru. Thank you! More

by Subarufan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Byun
Nov 19, 2021 -

Napleton's Palatine Subaru responded

Hi Subarufan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks for the recommendation, and have an amazing day!

November 17, 2021

I purchased my 2021 STi from here, Joe McAvoy made this purchase go so smoothly! He helped me get my dream car and had a great time doing so!! I highly recommend Napleton Palatine Subaru! He went above and More

by DreamSubaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Riley , Joe McAvoy
Nov 19, 2021 -

Napleton's Palatine Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

November 15, 2021

New vehicle purchase was seamless….Daniel, our sales associate was very knowledgeable and helpful. He took the time to explain and demonstrate each feature of our new Ascent! More

by pamela1857
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Byun
Nov 17, 2021 -

Napleton's Palatine Subaru responded

Hello, congratulations on your new vehicle and thank you for your kind words! We're happy we could help. We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Have a great day!

November 14, 2021

Mapleton Palatine Subaru is a beautiful place on the inside and outside. The cars were very nice and clean. The inside looks amazing and it has an entertainment room for children .They have refreshmen More

by Yvonne Clay
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Theo Davis, Daniel Byun
Nov 16, 2021 -

Napleton's Palatine Subaru responded

Hi Yvonne, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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