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Napleton's Palatine Subaru

Palatine, IL

4.3
178 Reviews

1911 N Rand Rd

Palatine, IL

60074

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Showing 178 reviews

November 30, 2021

Boby was wonderful in helping me to make the car buying process easy, fun and smooth. He was very nice and eager to help his customers before and during the car buying process and follows by calling for a More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Dec 02, 2021 -

Napleton's Palatine Subaru responded

Hello Sam, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

November 30, 2021

Joe McAvoy made my Outback purchase very pleasant from demonstrating and explaining all the safety features to test driving. Mike Schomer readied the paperwork for efficient review and signing. And Napelt More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schomer, Joe McAvoy
Dec 02, 2021 -

Napleton's Palatine Subaru responded

Hi, nancy, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2021

Miguel was the best awesome experience pain free great dealership and sales person best ever More

by Beardog13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino
Nov 29, 2021 -

Beardog13 responded

the best dealership very nice employees the best experiece

November 29, 2021

They were very competitive with rates and easy to work with. Would go back if they had another vehicle I was interested in. More

by M. Jo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Nov 30, 2021 -

Napleton's Palatine Subaru responded

Hi, we really appreciate your great feedback! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2021

Great experience. Bobby was excellent.. Financing was excellent and Love the car and will recommend you. More

by Jenny18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Nov 30, 2021 -

Napleton's Palatine Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

November 27, 2021

Very professional dealership, positive interactions with Sales team, Parts and Service, and Finance. Top notch all around. Purchasing a new car can be a challenge, and very stressful, but the helpful team a More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Nov 30, 2021 -

Napleton's Palatine Subaru responded

Hi Tom, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 27, 2021

This experience was very professional. Daniel and Chris were very good to work with. We started our new car search at this dealership and came back to purchase. My only negative was the price adjustment More

by jcduran0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Byun
Nov 30, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 27, 2021

Great experience. Joe made the journey very convenient for us. We highly appreciate his professionalism. Thanking subaru napleton for helping us through this process. More

by Zila02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Nov 30, 2021 -

Napleton's Palatine Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We want all our customers to feel this way when leaving our dealership!

November 24, 2021

Very easy to work with, knowledgeable, and courteous. Bobby was with me every step of the way purchasing my car from Napleton’s Palatine Subaru. I would recommend him and the staff at Napleton’s to anyon More

by Tomkelble
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Nov 27, 2021 -

Napleton's Palatine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 24, 2021

I would like to thank Devin, Chris, and all of Napleton’s staff for restoring my faith in the car buying process. They were helpful and responsive to our needs and concerns and extended extra effort to make More

by CD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Riley
Nov 30, 2021 -

Napleton's Palatine Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for your feedback! We hope you have a great day!

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