Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Napleton's Palatine Subaru

Overview Reviews (178) Inventory (218)

Napleton's Palatine Subaru

Name: Napleton's Palatine Subaru
Address: 1911 N Rand Rd, Palatine, IL, 60074, US
Telephone: (888) 459-1771
Rating: 4.3

4.3

178 Reviews

1911 N Rand Rd, Palatine, Illinois 60074

Directions Directions

Sales: (888) 459-1771

Service: (866) 778-6753

Parts: (877) 312-1353

Contact Dealership

Napleton's Palatine Subaru

Palatine, IL

Overview

Reviews

Vehicles

4.3

178 Reviews

Call Dealership (888) 459-1771

1911 N Rand Rd

Palatine, IL

60074

Directions

4.3

178 Reviews

Write a Review

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

Overview Reviews (178) Inventory (218)

Contact Napleton's Palatine Subaru

Sales: (888) 459-1771

Service: (866) 778-6753

Parts: (877) 312-1353

Call (888) 459-1771

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

buying experience price sales person negotiate Theo friendly staff phone call used vehicle

By Type

Showing 178 reviews

December 18, 2021

SALES VISIT - USED

Miguel was great! Was happy to talk to and easy going. Knew what he was talking about and wouldn’t have it any other way. Knew what he was talking about and wouldn’t have it any other way. More

by Adi.arceo

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Miguel Palomino

Report | Print

December 17, 2021

SALES VISIT - NEW

Joe McAvoy was great. He made the car buying process run smooth. I will definitely be purchasing my next Subaru from him and napleton Subaru smooth. I will definitely be purchasing my next Subaru from him and napleton Subaru More

by Alfonso0217

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joe McAvoy

Report | Print

December 16, 2021

SALES VISIT - NEW

Have bought several cars from them. THE BEST Joe did an excellent job. I will continue to buy all of our cars from them excellent job. I will continue to buy all of our cars from them More

by Tgilfillan

Customer Service

Friendliness

Recommend Dealer

Yes

Employees Worked With

MAtt napletin, Joe McAvoy

Report | Print

December 16, 2021

SALES VISIT - NEW

Wonderful to deal with, prompt with information, polite, and respectful. Will buy from Joe again. and respectful. Will buy from Joe again. More

by Kbrennan94

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joe McAvoy

Report | Print

December 14, 2021

SALES VISIT - USED

The best dealership ever awesome people to deal with top notch Miguel is the best salesperson notch Miguel is the best salesperson More

by Beardog13

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mark Carey

Report | Print

Dec 15, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Miguel here at Napleton's Palatine Subaru! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

December 14, 2021

SALES VISIT - NEW

Joe is a straight shooter and excellent salesman. He’s friendly, knowledgeable, attentive, and direct. friendly, knowledgeable, attentive, and direct. More

by ChiTown

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joe McAvoy

Report | Print

Dec 15, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at Napleton's Palatine Subaru! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 14, 2021

SALES VISIT - NEW

My husband and I have loved working with joe, this is the second car we bought with him. He helped us get our order in for a new 2022 forrester, and was highly communicative throughout the entire process as second car we bought with him. He helped us get our order in for a new 2022 forrester, and was highly communicative throughout the entire process as we waited for delivery. He let us know as soon as the car arrived on the dealership lot and helped us finalize the sale quickly and efficiently. Unlike other salespeople we’ve never felt like he was pushy or trying to force a sale. He comes across as a decent, straightforward and honest guy who worked to get us a fair price. Would definitely recommend him! More

by jeh339

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joe McAvoy

Report | Print

Dec 15, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Palatine Subaru! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 12, 2021

SALES VISIT - NEW

He was very kind, approachable, and communicative in his emails or texts to accommodate. Bobby even pulled both of my cars into their service bay to allow me to clean out my car and transfer items to the ne emails or texts to accommodate. Bobby even pulled both of my cars into their service bay to allow me to clean out my car and transfer items to the new car due to rain. More

by Jenn

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bobby Crane

Report | Print

Dec 15, 2021 -

Napleton's Palatine Subaru responded

Hi Jenn, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 01, 2021

SALES VISIT - NEW

Miguel was fantastic. Highly recommend him. Working with Miguel was fantastic. Highly recommend him. Working with Theo & Miguel has been a pleasure. The transaction was painless & we were surprised by how Miguel was fantastic. Highly recommend him. Working with Theo & Miguel has been a pleasure. The transaction was painless & we were surprised by how nice everyone was. More

by Amcc10

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Theo Davis, Miguel Palomino

Report | Print

Dec 02, 2021 -

Napleton's Palatine Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 30, 2021

SALES VISIT - USED

Very nice service professional attitude not forceful tactful really happy with transaction I would recommend Bobby Crane as person to go to. Very nice personality tactful really happy with transaction I would recommend Bobby Crane as person to go to. Very nice personality More

by Janradomski

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bobby Crane

Report | Print

Dec 02, 2021 -

Napleton's Palatine Subaru responded

Hello, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Napleton's Palatine Subaru

Showing 178 reviews

Map and Directions to Napleton's Palatine Subaru