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Napleton's Palatine Subaru

Overview Reviews (178) Inventory (218)

Napleton's Palatine Subaru

Name: Napleton's Palatine Subaru
Address: 1911 N Rand Rd, Palatine, IL, 60074, US
Telephone: (888) 459-1771
Rating: 4.3

4.3

178 Reviews

1911 N Rand Rd, Palatine, Illinois 60074

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Sales: (888) 459-1771

Service: (866) 778-6753

Parts: (877) 312-1353

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Napleton's Palatine Subaru

Palatine, IL

Overview

Reviews

Vehicles

4.3

178 Reviews

Call Dealership (888) 459-1771

1911 N Rand Rd

Palatine, IL

60074

Directions

4.3

178 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (178) Inventory (218)

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Sales: (888) 459-1771

Service: (866) 778-6753

Parts: (877) 312-1353

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Showing 178 reviews

January 12, 2022

SALES VISIT - NEW

Well, bought another subaru with napleton and couldn't be more pleased! I got exactly what I wanted and they treated me like a queen. Joe is the man! Thanks for making the process undaunting! Routine mainten more pleased! I got exactly what I wanted and they treated me like a queen. Joe is the man! Thanks for making the process undaunting! Routine maintenance has always been top notch, nice to have a place I can go to consistently and that I trust. More

by Kerry Weaver

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chris Squillo, Joe McAvoy

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Jan 17, 2022 -

Napleton's Palatine Subaru responded

Hi Kerry, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 11, 2022

SALES VISIT - NEW

Bobby was wonderful when helping pick out a new car with all the bells and whistles- thank you! all the bells and whistles- thank you! More

by Kammiekina

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bobby Crane

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Jan 17, 2022 -

Napleton's Palatine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 11, 2022

SALES VISIT - NEW

Very pleasant to deal with. Helpful and friendly. Explained everything well and offered help anytime if questions. Explained everything well and offered help anytime if questions. More

by crsullivanpac

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joe McAvoy

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Jan 17, 2022 -

Napleton's Palatine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2022

SALES VISIT - USED

Joe McAvoy was fantastic! I was looking for a new Subaru and when I saw an Outback I liked he called me. I was able to drive it the next day and I had a wonderful experience. I would highly recommend Joe and when I saw an Outback I liked he called me. I was able to drive it the next day and I had a wonderful experience. I would highly recommend Joe and this Subaru dealership. I am glad to own another Subaru again. More

by Jenn4Subaru

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chris Squillo, Joe McAvoy

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Jan 17, 2022 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at Napleton's Palatine Subaru! Thanks again for the recommendation, and have an amazing day!

January 06, 2022

SALES VISIT - USED

My boyfriend and I were looking for a reasonably priced used car and we found a 2009 Hyundai Sonata at this store. Miguel was extremely friendly and helpful. Management worked with us so we could get the o used car and we found a 2009 Hyundai Sonata at this store. Miguel was extremely friendly and helpful. Management worked with us so we could get the out-the-door price we were looking for. Overall a wonderful experience :) More

by Jdziekan91

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Miguel Palomino

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Jan 15, 2022 -

Napleton's Palatine Subaru responded

Hello, thank you so much for your feedback! Our team member Miguel will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

January 03, 2022

SALES VISIT - NEW

Great service….Joe was very help full in all aspects of the lease and closing out of the RAV. 4 lease .. the lease and closing out of the RAV. 4 lease .. More

by Jholtorf

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joe McAvoy

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Jan 17, 2022 -

Napleton's Palatine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

January 01, 2022

SALES VISIT - NEW

He is expert of showing us the car which we need, and set the great options for keep the maintenance easy in the future. the great options for keep the maintenance easy in the future. More

by sawashirota

Recommend Dealer

Yes

Employees Worked With

Joe McAvoy

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Jan 01, 2022 -

sawashirota responded

We are very happy with new Forester.

December 31, 2021

SALES VISIT - NEW

Talk about a sales guy and great person. I advise you to work with Joe and only Joe. No upselling, accomdating, and got me out of the dealership in an hour. Great experience and I would buy from Joe again i work with Joe and only Joe. No upselling, accomdating, and got me out of the dealership in an hour. Great experience and I would buy from Joe again in a heart beat. More

by Cjg1005

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joe McAvoy

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December 30, 2021

SALES VISIT - NEW

Did the deal over the phone. Ordered just what I wanted. Joe was very professional, no pressure. Picking up the car took just over an hour. Joe was very professional, no pressure. Picking up the car took just over an hour. More

by Rz

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Danny Napleton, Joe McAvoy

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December 18, 2021

SALES VISIT - NEW

Super helpful and efficient. Recommend. 2nd time customer. Will buy from them again in the future. customer. Will buy from them again in the future. More

by Bryan

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joe McAvoy

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Napleton's Palatine Subaru

Showing 178 reviews

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