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Napleton's Palatine Subaru

Palatine, IL

Overview
Reviews
Vehicles
4.2
183 Reviews
Call Dealership (888) 459-1771

1911 N Rand Rd

Palatine, IL

60074

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Showing 183 reviews

January 31, 2022

Very nice atmosphere, Bobby was very patient with us , answered all the questions in very clear way. No rush, no stress . Very polite . Financing process went smoothly and very professional. Nice work More

by Violetta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Report | Print
Feb 03, 2022 -

Napleton's Palatine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 29, 2022

Miguel was very helpful and knowledgeable when advising my purchase of the car. Even after I bought it and had questions, he answered them easily. I am very happy with my new car! More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino
Report | Print
Feb 01, 2022 -

Napleton's Palatine Subaru responded

Hi Chris, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2022

Best experience buying a new car. Joe was very knowledgeable, professional, and efficient! Love my new Suburu! More

by Jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy, Mark Carey
Report | Print
Jan 24, 2022 -

Napleton's Palatine Subaru responded

Hi Jan, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 17, 2022

Joe is the best sales person.And always happy to help Joe is the best sales person. And always happy to help and answer all my questions. More

by Rogelio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Report | Print
Jan 19, 2022 -

Napleton's Palatine Subaru responded

Hello Rogelio, we're happy you found our staff to be so supportive during your experience here at Napleton's Palatine Subaru. We hope you continue to choose us for all your automotive needs! Take care!

January 14, 2022

Quick and fairly easy experience. Polite and courteous. Enjoyed the experience here. All stages explained. More

by Not cold
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Report | Print
Jan 17, 2022 -

Napleton's Palatine Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Feel free to reach out to us if you need anything. Have a wonderful day.

January 12, 2022

Well, bought another subaru with napleton and couldn't be more pleased! I got exactly what I wanted and they treated me like a queen. Joe is the man! Thanks for making the process undaunting! Routine mainten More

by Kerry Weaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Squillo, Joe McAvoy
Report | Print
Jan 17, 2022 -

Napleton's Palatine Subaru responded

Hi Kerry, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 11, 2022

Bobby was wonderful when helping pick out a new car with all the bells and whistles- thank you! More

by Kammiekina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Report | Print
Jan 17, 2022 -

Napleton's Palatine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 11, 2022

Very pleasant to deal with. Helpful and friendly. Explained everything well and offered help anytime if questions. More

by crsullivanpac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Report | Print
Jan 17, 2022 -

Napleton's Palatine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2022

Joe McAvoy was fantastic! I was looking for a new Subaru and when I saw an Outback I liked he called me. I was able to drive it the next day and I had a wonderful experience. I would highly recommend Joe More

by Jenn4Subaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Squillo, Joe McAvoy
Report | Print
Jan 17, 2022 -

Napleton's Palatine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at Napleton's Palatine Subaru! Thanks again for the recommendation, and have an amazing day!

January 06, 2022

My boyfriend and I were looking for a reasonably priced used car and we found a 2009 Hyundai Sonata at this store. Miguel was extremely friendly and helpful. Management worked with us so we could get the o More

by Jdziekan91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino
Report | Print
Jan 15, 2022 -

Napleton's Palatine Subaru responded

Hello, thank you so much for your feedback! Our team member Miguel will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

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