Back

Napleton's Palatine Subaru

Palatine, IL

4.3
178 Reviews

1911 N Rand Rd

Palatine, IL

60074

Directions

By Type

Showing 178 reviews

February 05, 2022

Bobby Crane gave my wife and I the best car buying experience we have ever had. More

by Chuckbullis74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Feb 07, 2022 -

Napleton's Palatine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2022

Bobby provided us the highest quality of service. We couldn't ask for better. From the moment we walked in, to the time we drove out with our new car. If you need a new car, we highly recommend you visi More

by lita.santos50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Feb 07, 2022 -

Napleton's Palatine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

February 04, 2022

We had a very good experience buying our new Outback. We had our previous one for nine years and had seen a 2020 Outback and were impressed with the new technological features. The 2022 also has an updated More

by Brian_jacobson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Feb 07, 2022 -

Napleton's Palatine Subaru responded

Hello Brian, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

February 04, 2022

Bobby is Great . Helpful and patient with all our questions . It was a plesure working with him on the process of purchasing a new car . More

by Dizon’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Feb 07, 2022 -

Napleton's Palatine Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Have a great day!

January 31, 2022

What a great experience! Joe and the Napleton team made the whole experience painless and seamless. This is my first Subaru and looking forward to a long lasting happy relationship! More

by Alan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schomer, Joe McAvoy
Feb 03, 2022 -

Napleton's Palatine Subaru responded

Hi Alan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Napleton's Palatine Subaru as your first choice for service!

January 31, 2022

Very nice atmosphere, Bobby was very patient with us , answered all the questions in very clear way. No rush, no stress . Very polite . Financing process went smoothly and very professional. Nice work More

by Violetta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Crane
Feb 03, 2022 -

Napleton's Palatine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 29, 2022

Miguel was very helpful and knowledgeable when advising my purchase of the car. Even after I bought it and had questions, he answered them easily. I am very happy with my new car! More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Palomino
Feb 01, 2022 -

Napleton's Palatine Subaru responded

Hi Chris, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2022

Best experience buying a new car. Joe was very knowledgeable, professional, and efficient! Love my new Suburu! More

by Jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy, Mark Carey
Jan 24, 2022 -

Napleton's Palatine Subaru responded

Hi Jan, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 17, 2022

Joe is the best sales person.And always happy to help Joe is the best sales person. And always happy to help and answer all my questions. More

by Rogelio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Jan 19, 2022 -

Napleton's Palatine Subaru responded

Hello Rogelio, we're happy you found our staff to be so supportive during your experience here at Napleton's Palatine Subaru. We hope you continue to choose us for all your automotive needs! Take care!

January 14, 2022

Quick and fairly easy experience. Polite and courteous. Enjoyed the experience here. All stages explained. More

by Not cold
Recommend Dealer
Yes
Employees Worked With
Joe McAvoy
Jan 17, 2022 -

Napleton's Palatine Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Feel free to reach out to us if you need anything. Have a wonderful day.

...
11
...