Napleton's Palatine Subaru

I had a great purchasing experience here! I didn't feel pressured. I didn't feel like I was being "sold". I went in and was treated with respect, professionalism and left thrilled with my new I didn't feel pressured. I didn't feel like I was being "sold". I went in and was treated with respect, professionalism and left thrilled with my new car purchase! More

Prompt service, explain what is needed. Clean comfortable waiting area . We always take our car there for reliable service Clean comfortable waiting area . We always take our car there for reliable service More

Went for my oil change and 35000 mile inspection. Drove back to Florida and my from belly panel partially fell off. Had to call AAA to completely remove so we can continue our road trip. So much for Drove back to Florida and my from belly panel partially fell off. Had to call AAA to completely remove so we can continue our road trip. So much for the inspection that might have resulted in a dangerous situation. After we arrived in Florida, I brought to Jenkins Subaru and left wheel well was missing and clips on the right wheel well was also missing. Napleton Subaru failed to tell me all of this. More

Place was clean and the people were friendly and helpful. The service was good. Did not have to wait for service. helpful. The service was good. Did not have to wait for service. More

Very disappointed in the documentation process after deciding to buy the vehicle. Pressured to sign documents for products and services I did not want. deciding to buy the vehicle. Pressured to sign documents for products and services I did not want. More

I'm satisfied with the service they due with my Subaru Crosstrek 2019 . I will stay with them in a future. Crosstrek 2019 . I will stay with them in a future. More

All went well and would use again. Professional people and pleasant experience.. I think this is at least the second survey I’ve done. Hope this is the last. Professional people and pleasant experience.. I think this is at least the second survey I’ve done. Hope this is the last. More

Honest hard working people, went in for a seat that was ripping at the seam and even though i was out of warranty they went out of their way to make it right. Definitely makes you feel like they take care ripping at the seam and even though i was out of warranty they went out of their way to make it right. Definitely makes you feel like they take care of you and your car More

I was interested in Subaru because I heard about all the great safety features and wow, They were not kidding! Anyhow, I love my dealership, Napleton. I knew exactly what I wanted after learning about Subar great safety features and wow, They were not kidding! Anyhow, I love my dealership, Napleton. I knew exactly what I wanted after learning about Subarus and they found me the perfect one it is everything I wanted and then some .. There’s some pretty cool features and Napleton dealership made sure that I knew about them. Thanks guys.! More

This car is drive smoothly and steadily, a lot features that make u enjoy driving it, very nice car! that make u enjoy driving it, very nice car! More