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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.3
1,075 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,075 Reviews of Napleton’s Kia of Elmhurst

August 03, 2020

Very accommodating and patient. Syed was more then helpful with getting my daughter a 2017 Sportage. He took the time to breakdown all the financing options available for her. No pre More

by Lynick8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
August 01, 2020

Liars looking to only screw a customer I was double charged for the exact same thing twice on my invoice, when caught they do like most cheats resort to lying about it, the dealer admitted More

by cedbread
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre Jennings
Aug 03, 2020 -

Napleton’s Kia of Elmhurst responded

Cedbread, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (630) 782-9300 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership. Regards, Jon Quach Director of Customer Relations Napleton Imports 630-234-4508 Jquach@napleton.com

August 01, 2020

Andre gave us amazing service and helped us find the right fit car! Would definitely recommend Andre to any one looking for a new car! More

by Sophia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Jucan, Nizar Assria
Aug 03, 2020 -

Napleton’s Kia of Elmhurst responded

Sophia, we appreciate you choosing Ed Napleton's Kia of Elmhurst! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Regards, Jon Quach Director of Customer Relations Napleton Imports 630-234-4508 Jquach@napleton.com

August 01, 2020

Andre was awesome and really helped me find the right fit car. He was able to give me a great deal on the car and was very kind. I would 100% recommend Andre to anyone buying a car!!! More

by Whitney
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
July 27, 2020

Dealer Andre Jennings Sr was very helpful and knowledgeable. He explained all of the car features. I left very satisfied with my purchase. Highly recommend. More

by Lei wang
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr
Jul 28, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Lei Wang! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards Disa DeGrazia Customer Relations Manager Ed Napleton Kia 630 926 7131 Disa.degrazia@napleton.com

July 27, 2020

Very Helpful Dealer We purchased a car from Napleton Kia and had a great experience. We connected with Andre Jennings Sr. and he greeted us at the door and was very help More

by Elizabeth0420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings, Sr.
Jul 28, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Elizabeth0420! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards Disa DeGrazia Customer Relations Manager Ed Napleton Kia 630 926 7131 Disa.degrazia@napleton.com

July 25, 2020

Andre at Napleton Kia is the BEST!!! Helped with getting me the best deal possible when buying my car. He came though AGAIN when I needed a new spare. Without hesitation he got me a new one no problem. This More

by dakoeckritz
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
July 20, 2020

Nizar was great. He was friendly and very helpful. He listened to all of my wants & needs and was able to fit me with the car that I was interested in. Nizar was persistent without being aggressive or pu More

by dmb02000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
Jul 21, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Kia 630 926 7131 disa.degrazia@napleton.com

July 19, 2020

I don’t usually post reviews but Jimmy Abdullah is who helped us and he is phenomenal at what he does he got my mother in a beautiful white Seltos 2021. I will be coming back to do my purchase in the near More

by Montalvokrystal66
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jul 21, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards Disa DeGrazia Customer Relations Manager Ed Napleton Kia 630 926-7131 disa.degrazia@naplton,com

July 18, 2020

I went to Ed Napleton Kia and Syed was very patient and attentive when we bought our 2020 Kia Sportage. If your looking for a new or used car go see Syed you wont be disappointed More

by thephotoperson
Recommend Dealer
Yes
Employees Worked With
Syed
Jul 20, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you soon! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Kia 630 926 7131ou again!

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