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Napleton’s Kia of Elmhurst
Elmhurst, IL
1,075 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,075 Reviews of Napleton’s Kia of Elmhurst
August 19, 2020
My lease was up soon. So once again I leased a new 2020 Kia vehicle through Ed Napleton’s dealership. I was searching for a specific vehicle and Nizar was able to locate the vehicle and have the deal done Kia vehicle through Ed Napleton’s dealership. I was searching for a specific vehicle and Nizar was able to locate the vehicle and have the deal done in 1 day!! Super excited! If you’re looking to buy or lease, the staff at this location will work with you. Will answer all questions that you may have, God only knows I had a lot, sorry Nizar. Happy that I returned and driving the car that I am so happy with! If you’re looking, ask for Nizar, he will make sure you’ll get the vehicle you want and that you”re comfortable with the deal! Thank you Nizar for all your help! More
by Giovanna LiRosi
Employees Worked With
Nizar Assria
August 19, 2020
Andre Jennings took care of me, he worked with what I wanted an wanted be, very professional an easy to work with, I will absolutely refer people to Andre wanted an wanted be, very professional an easy to work with, I will absolutely refer people to Andre More
by michaelcalzaretta
Employees Worked With
Andre Jennings Sr.
August 15, 2020
Absolutely terrible Terrible experience. Had an appointment to drive a used Kia Sportage. I was serving as an intermediary for my in laws who need a car. Vehicle was nice Terrible experience. Had an appointment to drive a used Kia Sportage. I was serving as an intermediary for my in laws who need a car. Vehicle was nice, and they wanted to purchase. Price went from $15,500 to over 22K with all of the add ons they were being pushy about. Add ons included offering the remaining factory warranty from Kia, which I was surprised to learn was not included for the second owner. They also had a $995 dealer process fee, which was explained to me as their cost for getting the vehicle ready for sale. Sorry, but that is cost of doing business for a car dealer. Why don’t you send me your bill for sewer service and electricity while you are at it? Let them know how we felt by walking away. More
by Guest
Employees Worked With
Logan
August 08, 2020
Andrew is very a nice salesman. He get the job done. He’s very professional. When you come in for a oil change. He’s always making sure everything is good. very professional. When you come in for a oil change. He’s always making sure everything is good. More
by Denise
Employees Worked With
Nizar Assria
August 06, 2020
Came in to Ed Napleton Kia and worked with Bernice. She made the purchase simple. She was very attentive. She addressed all of needs and showed me exactly what we were looking for. made the purchase simple. She was very attentive. She addressed all of needs and showed me exactly what we were looking for. More
by monkyrnch45
Employees Worked With
bernice
August 06, 2020
Liars. The worst experience ever. They claim that Kia's headquarters directed them to lie to clients so they can get them into the dealership. Disgusted! headquarters directed them to lie to clients so they can get them into the dealership. Disgusted! More
by Maisoun
Employees Worked With
Monica Jucan, Nizar Assria
August 05, 2020
Phenomenal group of people!!!!!! They worked very hard to make us as happy as possible.would and will recommend to everyone I know.our salesman was nizar and just like the dealership I would recommend him to make us as happy as possible.would and will recommend to everyone I know.our salesman was nizar and just like the dealership I would recommend him to eveyone i can. More
by hurstolds79
Employees Worked With
Nizar Assria
August 04, 2020
Worst experience ever! LIARS! Liars. zero starts. Lied about the price after emailing and texting them all day. They made us drive an hour away just to say the internet price is Liars. zero starts. Lied about the price after emailing and texting them all day. They made us drive an hour away just to say the internet price is not the real price. The price will be reduced if you've done outrages stuff like perhaps visiting the moon and maybe you discovered the cure for Covid 19, that would be considered a discount, . xxxxx! DO NOT GO THERE. BUYER BE WARE!! Piece of crap all of them from the stupid sales person to the manager whom he claims, that is Kia's policy to text and email deceptive so we can get the customers in. Two words f and u. More
by Maisoun
Employees Worked With
They wouldn't give you names and even the emails did not have a name. Worst experience ever. DO NOT GO THERE.
