
Napleton’s Kia of Elmhurst
Elmhurst, IL
Filter Reviews by Keyword
By Type
1,075 Reviews of Napleton’s Kia of Elmhurst
Great service by sales person Andre Jennings. Helped me out to his fullest. I highly recommend Andre!! He works with you in finding the perfect vehicle to your liking and comfort of price. out to his fullest. I highly recommend Andre!! He works with you in finding the perfect vehicle to your liking and comfort of price. More
Andre Jennings Sr. Was very helpful. Worked with us. made the process very easy. Dealer is very accommodating and friendly will be recommended to all my friends and family. the process very easy. Dealer is very accommodating and friendly will be recommended to all my friends and family. More
Friendly and clean. Very helpful. Close to home. There was alot of cars to choose from. Didn't take long and we left happy with our new car. There was alot of cars to choose from. Didn't take long and we left happy with our new car. More
Big thank you to Ruben and Jimmy at Ed napleton Kia!!! They were a great team from start to finish. I would refer all my friends and family to your dealership They were a great team from start to finish. I would refer all my friends and family to your dealership More
I was in this dealership a few weeks ago, to buy a used car. I had been waiting for the car to brought to the dealership from service for a few days. As soon as it got there i went there and test drove i car. I had been waiting for the car to brought to the dealership from service for a few days. As soon as it got there i went there and test drove it and said i wanted to buy it. I signed the good faith sheet as we went back and forth on pricing. In the mean time they sold it to another customer. I was dumbfounded that they would do such a thing. The Sales manager Lee wouldn't come out of his office to discuss with me so I left, but not before The sales guy who sold the car to the other customer was getting high fives for stealing the sale in front of me. It was absolutely disgusting and so unprofessional He called later saying he felt bad and didn't know i was waiting for the car, but offered to hold a car for me if i found one. It was a little too late to offer that This was the second bad experience that I have had at a napleton dealership in 6 weeks. I have and will buy lots of cars, but not from them. I would tell you to avoid them at all costs. There are plenty of other dealers who will work to earn and keep your business. AVOID AVOID AVOID More
Just purchased a beautiful diesel BMW X5 at Ed Napleton Kia. If you are looking for a great selection of high end pre owned vehicles go to Ed Napleton Kia and ask for Miki! Kia. If you are looking for a great selection of high end pre owned vehicles go to Ed Napleton Kia and ask for Miki! More
Came here for a second time and turned in our 2 leases and bought 2 new leases. We are very happy with the sales experience. We were mostly concerned with turning our "old" cars in and exchanging them wit and bought 2 new leases. We are very happy with the sales experience. We were mostly concerned with turning our "old" cars in and exchanging them without spending much more per month. The whole process was easier than we expected and all of our needs were met. I always get defensive and anxious when I purchase a car so I was relieved that this was relatively painless (as much as I would assume financing and leasing a car can be). We will come here again in a few years when it's time to exchange our cars again! More