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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.4
1,070 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,070 Reviews of Napleton’s Kia of Elmhurst

February 01, 2022

Great service, very helpful and very understanding!!Thank you Andre for the great service!! will be coming back! More

by Brodriguez800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Feb 03, 2022 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Brodriguez800! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Safe travels! Regards, Julissa Varela Customer Relations Manager Ed Napleton ACURA KIA of Elmhurst 630-941-4300 ext 2339 julissa.varela@napleton.com

January 29, 2022

I’m very happy with the service they were very genourous with the drinks and they were very honest and convenient definitely recommended More

by vampy102710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
Jan 31, 2022 -

Napleton’s Kia of Elmhurst responded

Hi, we're glad to hear that everything was completed to your satisfaction, Please let us know if there is ever anything else we can assist you with.

January 24, 2022

Salesman Jeremiah was excellent with my first time leasing my Kia Sportage...also Jimmy in Finance...both great people! More

by Patspage2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermiah
Jan 26, 2022 -

Napleton’s Kia of Elmhurst responded

We're glad to hear Jeremiah and Jimmy took such great care of you, Patspage2! We hope we can continue to be of service to you down the road! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 782 9300 x2339 disa.degrazia@napleton.com

January 24, 2022

Walked in hoping to find a car but didn’t think we would be able to make a deal. We worked with Andre Jennings Senior, he is definitely the guy to go see. He was able to give us a deal that we could be happ More

by Danish1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Jan 26, 2022 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Danish1978. Thank you and we hope to see you again! Thanks again for the recommendation, and have an amazing day! Reagrds, Julissa Varela Customer Relations Manager Ed Napleton Acura/KIA Elmhurst 630-941-4300 Ext 2339 julissa.varela@napleton.com

January 24, 2022

Bought a car from Andre Jennings Sr, in conjunction with his son who also works with him Andre jr. They gave us a good deal, and didn't waste our time. If you need a car, give napleton Kia of Elmhurst a try More

by paulfortner
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Jan 26, 2022 -

Napleton’s Kia of Elmhurst responded

Paulfortner, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day! Reagrds, Julissa Varela Customer Relations Manager Ed Napleton Acura/KIA Elmhurst 630-941-4300 Ext 2339 julissa.varela@napleton.com

January 22, 2022

Experience was good. Andre Sr. helped us out and we are very excited for our new Kia. More

by Jjl7575
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Sr.
Jan 24, 2022 -

Napleton’s Kia of Elmhurst responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2022

Haris was the best. Super helpful and no nonsense. Wrapped everything up quickly and professionally. More

by asvanascini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haris ahmentovic, Monica Jucan
Jan 24, 2022 -

Napleton’s Kia of Elmhurst responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 18, 2022

I believe I was lampooned. It’s amazing how these people sleep at night knowing they xxxxED you. I guess since I’m xxxxxxxx, I thought that if a dealer charges $2500 for an “inspection” that the car wouldn’ More

by Ballsmasher
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre Jennings Sr/Jr
January 18, 2022

I am very pleased with my purchase. I went to see what are my options for the end of my lease were and went out with brand new Kia carnival. My salesman was Michael Miranda..the whole time I had some prej More

by Petya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miranda
Jan 19, 2022 -

Napleton’s Kia of Elmhurst responded

Petya, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Julissa Varela Ed Napleton Acura KIA of Elmhurst Customer Relations Manager 630-941-4300 Ext 2339 julissa.varela@napleton.com

January 18, 2022

2 days agoWHTCH FOR FALSE ADVERTISEMENT All dealers 2 days ago WHTCH FOR FALSE ADVERTISEMENT All dealers have some reasonable hidden charges but this place is outrages. I drove 55 miles to go see a ca More

by Bagherian
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cliff
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