
Napleton’s Kia of Elmhurst
Elmhurst, IL
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1,070 Reviews of Napleton’s Kia of Elmhurst
Working with Adam was fast and efficient! Had all of my questions answered and was very helpful! Drove two hours to purchase this car and would do it again!! Had all of my questions answered and was very helpful! Drove two hours to purchase this car and would do it again!! More
Contacted them because they had 8 2022 Kia Sportages on their website at a great price. I live about an hour and a half away so I told them I wanted to buy one. Just give me the out the door price. They their website at a great price. I live about an hour and a half away so I told them I wanted to buy one. Just give me the out the door price. They said you have to come into the dealership. Told them no thanks. Next day they called and emailed me saying they wanted me to make an appointment. I pointedly asked them if they had any of the 8 Kia Spirtages in stock as I would come and look at them. Finally got an answer none in stock. What a scam. Novway to run a business. I will never have anything to do with this dealership again. More
With everything that’s going on with the market angel olivas still manage to give me a great deal. I want to thank him and his staff for giving me a great deal olivas still manage to give me a great deal. I want to thank him and his staff for giving me a great deal More
After having been apart of numerous sales through this dealer i was very grateful toward this dealer. About this time last year i was kicked out by a former sales manager for what im not quite sure. I dec dealer i was very grateful toward this dealer. About this time last year i was kicked out by a former sales manager for what im not quite sure. I decided to give it one last shot yesterday and i have to say i was taken care of well. On his first day at this dealer Jay was able to help me explain exactly what i was looking for and made it known that if it didnt work so be it. It was very straight forward and thats how this process should be. Once i got into finance Nate really helped explain everything i was getting aswell as every break down on numbers that i asked about. Andre stuck in there and made sure i was taken care of through his higher ups. Overall i can say that this business has made up for past terrible employees and i would not hesitate to refer them to any of my friends or family that may be interested in a new or used car. More
We did not have a good experience here. We went to look at a Telluride and were told to expect to pay $9-10k over the MSRP. Then when we said no, we were offered to go back and look at a lo We went to look at a Telluride and were told to expect to pay $9-10k over the MSRP. Then when we said no, we were offered to go back and look at a lower price. It felt shady and I wasn't comfortable continuing to work with sales person. If they would have honored the sticker price we would have left today with a car, but we felt like we were being taken advantage of. Overall, a disappointing experience at this dealership. It seems like we ended up with a bad salesperson and experience here. More
Your service department as well you sales people are alsome Luis from services is great I’ll recommend all me friends to this location I bought a 2022 Kia Forte and it’s great I really appreciate all th alsome Luis from services is great I’ll recommend all me friends to this location I bought a 2022 Kia Forte and it’s great I really appreciate all the do for me ad my fortr More
We had such a blast with Andre Jennings SR. On buying a vehicle. He made the process quick, easy, and very enjoyable. If you go to this dealership definitely ask for Andre SR. And you won’t be let down. Ex vehicle. He made the process quick, easy, and very enjoyable. If you go to this dealership definitely ask for Andre SR. And you won’t be let down. Excellent experience at this dealership!!! More
The dealership is always nice and clean . The staff There is great and always welcoming to my satisfaction while my vehicle is being service. Luis in Kia service department is phenomenal he always get my car is great and always welcoming to my satisfaction while my vehicle is being service. Luis in Kia service department is phenomenal he always get my car taken care of in the time promised and ALWAYS keep me updated on my vehicle and upcoming service needs . Luis is a great worker and communicator when it come down to vehicles. I highly recommend his service in Kia service department. More