Napleton’s Kia of Elmhurst
Elmhurst, IL
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1,058 Reviews of Napleton’s Kia of Elmhurst
I Have to say the above guys really helped me get out of my soul!! It was a great car but it was too small for myself and my family! They really tried their hardest to get me into a Van and it all worked ou my soul!! It was a great car but it was too small for myself and my family! They really tried their hardest to get me into a Van and it all worked out!! Thank you guys you are all awesome!!! Christine More
Great customer service. Very friendly. Have lots of experience, knowledge, and know what they are talking about. Great advice. Showed and explained in detail everything in the car. Paperwork went smoot experience, knowledge, and know what they are talking about. Great advice. Showed and explained in detail everything in the car. Paperwork went smoothly and quickly. More
I received and internet quote and when I arrived the next day was told that there had been a mistake and that they could not and would not honor their internet quote. I was told I was given a price for a us day was told that there had been a mistake and that they could not and would not honor their internet quote. I was told I was given a price for a used car with 20,000 miles not the price for a new car 2012. Although I was given the stock number and the color and mileage they refused. I've reported this dealer to MIA corporate offices for using Bait and switch tactics. More
This was the easiest and best car buying expeirence I've ever had. Not pushy and willing to work with me. Made me VERY Happy! Thank you! Oscar was great to work with and the manager we worked with made ever ever had. Not pushy and willing to work with me. Made me VERY Happy! Thank you! Oscar was great to work with and the manager we worked with made every effort to make us feel comfortable. More
I went to this dealer to purchase a new Kia Sportage. I was pre approved from my credit union for $30,000.I did my research and knew what I wanted. From the time I walked in the door, test driving the SUV, was pre approved from my credit union for $30,000.I did my research and knew what I wanted. From the time I walked in the door, test driving the SUV, sitting with my sales man I was happy. When I needed to speak with financial manager, all this changed. He tainted the purchase of my vehicle. He continued to speak down to me. When I went back the next day he treated me the same. I am very confused by this. I am the customer. I would recommend this dealer, But would hope my words bring change. I purchased my care 4/25/2012 More
After my fiance and I had a horrible experience at the Schaumburg kia dealership, I called the Elmhurst dealership and spoke with Scott Hoffman. I explained to him how the schaumburg dealership bought the Schaumburg kia dealership, I called the Elmhurst dealership and spoke with Scott Hoffman. I explained to him how the schaumburg dealership bought the wrong car for us. He was very informative and told us that if we came to him, he would either match the deal we were going to get with schaumburg dealership or do even better!! The next day we went to see Scott and we purchased the exact car that we had been told didnt exist from him for less then what the schaumburg kia dealership offered us. We were not hassled by any salesmen and it was great experience. I would highly recommend this dealership and I would especially recommend Scott Hoffman. He really did what he could to make us happy. So happy that we are going back to him next week to look at trading in my car. More
I bought a 2007 buick from them the price was great i didn't have to haggle for a good deal at all the sales person oscar was very knodgleable about the car the manager perry was very nice made buying a didn't have to haggle for a good deal at all the sales person oscar was very knodgleable about the car the manager perry was very nice made buying a car a good experince i was so happy with them i went back one month later and bought my wife a car from them the maximized the most dollar for our trades they are very friendly i also recomended this dealer to my sister in-law who is looking for a new car i would awalys go back if i had to buy another car the service center is also very good i would recomend this dealer to anyone who is looking for a great car with a great price and friendly service sincerly Brian and Ileana Sitko More