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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,525 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
April 26, 2024
Avoid this dealer if you can, poor service, they don't care about customer's experience at all, they kept my car for 13 days for services without offering loaner or rental car options, I am not using this care about customer's experience at all, they kept my car for 13 days for services without offering loaner or rental car options, I am not using this dealer again, they lost a customer for sure. More
by junewangs
Employees Worked With
April 18, 2024
I purchased my 2018 Jeep Wrangler in December, 2022 and have nothing but problems. I’ve contacted the dealership on a monthly basis and no one ever calls me back. When I brought the vehicle at my local dea have nothing but problems. I’ve contacted the dealership on a monthly basis and no one ever calls me back. When I brought the vehicle at my local dealership in it had over 80 error codes, however the electrical issue cannot be resolved. The platinum warranty that was sold doesn’t cover any of the work because they cannot diagnose the issue. The last conversation I had with the customer service representative was terrible and she apologized for my “feelings” regarding the vehicle situation. I told her my vehicle situation was based on facts and I was contacting the BBB. Do NOT buy from this dealership they are the worst! More
by mmaynard881
March 29, 2024
Probably one of the best dealer shops I have shopped with in my car buying history. Thd service adviser Alan Weissman is the best. Always go with him whenever I go in for service. Will keep doing business he in my car buying history. Thd service adviser Alan Weissman is the best. Always go with him whenever I go in for service. Will keep doing business here. Highly recommended. More
by Efrain Ramos
Employees Worked With
Alan Weissman
March 27, 2024
Very disappointed. We wanted to buy a Jeep Grand Cherokee. Advertisement showed $9,000 discount. Told discount was for Military “Only”. Was not offering any discount. We wanted to buy a Jeep Grand Cherokee. Advertisement showed $9,000 discount. Told discount was for Military “Only”. Was not offering any discount. Wanted us to pay full price even though advertising discounts. False Advertisement!!! More
by Papejames
Employees Worked With
Abdul
March 14, 2024
Great experience overall. Joey was a great salesperson, super personable and made sure we were on the right vehicle. Kissy was amazing in finance. She got us all covered w Joey was a great salesperson, super personable and made sure we were on the right vehicle. Kissy was amazing in finance. She got us all covered with a full wrapped warranty on our RAM (and maintenance and tire and wheel protection, too) Can’t say enough great things about the team here. Ask for Joey and Kissy when you stop in. More
by chloe.a.broady
Employees Worked With
Other Employees :
Kissy Freeman
March 13, 2024
Very reliable always helping me out when I come here always been very nice to me Rick Multeri always been very nice to me Rick Multeri More
by Robertalleyne61
Employees Worked With
March 10, 2024
Allan Weissman in Service was kind and professional and thoroughly explained the service for my car. He kept me updated and the service was done in the timeframe as promised. He worked very hard to get me thoroughly explained the service for my car. He kept me updated and the service was done in the timeframe as promised. He worked very hard to get me to return for my future service needs although not the closest dealer in my area. Overall satisfying experience and will return as needed. More
by mjschauwecker
Employees Worked With
Allan Weissman
March 08, 2024
This was my first time buying a Jeep at this dealership! All I can say is that I had an amazing experience and I am thrilled with the entire process. Matt, Alex the managers and Zach my sales rep were fanta All I can say is that I had an amazing experience and I am thrilled with the entire process. Matt, Alex the managers and Zach my sales rep were fantastic. My 2024 Black Willys Jeep Wrangler is amazing and love driving it. The entire process was smooth and at no point was I pressured to purchase a vehicle. The dealership is clean and has a friendly environment. I would highly recommend using this dealership for your next Jeep purchase! Thank you Sam R ( Realtor ) AA More
by Trax2016
Employees Worked With
Other Employees :
Finance Department, Zach Sales, Joanne Service, Jessica Service
March 06, 2024
I felt Discriminate against! !! ELVIR HAMVIIC was very dismissive . My husband and I came in to look for a vehicle for my college student Elvir met us at the front door didn't ask !! ELVIR HAMVIIC was very dismissive . My husband and I came in to look for a vehicle for my college student Elvir met us at the front door didn't ask us to sit down at his desk stated he was going to get the keys came back told us the muffler was being fixed and walked away,I have never so disrespected. I definitely don't recommend if your African American!!! More
by tanyaj629
Employees Worked With
Elvir Hamviic
