Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,620 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,620 reviews
November 15, 2026
⭐⭐⭐⭐⭐ 5-Star Review – Outstanding Customer Service! I had an amazing car-buying experience thanks to Abdul Majid! From start to finish, he provided exceptional customer service. He was extremely pat I had an amazing car-buying experience thanks to Abdul Majid! From start to finish, he provided exceptional customer service. He was extremely patient, professional, knowledgeable, and genuinely dedicated to making sure I was comfortable with my purchase. What really stood out was his willingness to take his time, answer all my questions, and never make me feel pressured into making a decision. He made the entire process smooth, stress-free, and enjoyable. If you’re in the market for a vehicle, I highly recommend asking for Abdul Majid! He truly understands how to treat customers and build lasting relationships. Dealerships need more salespeople like him. I’ll definitely be recommending him to friends and family. Thank you, Abdul, for making my car-buying experience a great one! More
by Josh K
Employees Worked With
Abdul Majeed
November 03, 2026
Everybody was every kind, said hello, made sure I was comfortable, asked if I needed a snack or drink comfortable, asked if I needed a snack or drink More
by Angelinafelipe79
Employees Worked With
November 03, 2026
We have appointment for recall on our service van on Monday, Promaster was dropped on Saturday just to make sure they start working on it from Monday morning it is Wednesday and no one touched yet van a Monday, Promaster was dropped on Saturday just to make sure they start working on it from Monday morning it is Wednesday and no one touched yet van and after eight phone calls and few voicemails left including service manager no one call back. This van is not a pleasure ride is a tool we need every day. Please stay away from this place, there is no respect for customer time. We have seven pro masters and will consider to check other options before next purchase More
by Paul
Employees Worked With
Chris
October 30, 2026
Jelena was easy to work with and helped out with a few concerns I had. She called the next day to check up and was very interested in making sure I was satisfied. She asked me to please call her directly concerns I had. She called the next day to check up and was very interested in making sure I was satisfied. She asked me to please call her directly if I needed anything. More
by WILDKYL
Employees Worked With
Jolena
October 29, 2026
It was a verry good experience Lewis Abdul majeed was very helpful and helped us with every question and also was very knowledgeable of the cars that we were interested in... Will definitely recommend very helpful and helped us with every question and also was very knowledgeable of the cars that we were interested in... Will definitely recommend More
by nelsonchpr1
Employees Worked With
Lewis Abdul Majeed
October 24, 2026
We had a great experience buying our car at Napleton’s Arlington Heights! Lewis Abdul Majeed was very friendly, helpful, and professional throughout the entire process. He made everything easy and stress- Arlington Heights! Lewis Abdul Majeed was very friendly, helpful, and professional throughout the entire process. He made everything easy and stress-free, answered all our questions, and helped us find the right car. We really appreciate his help and would definitely recommend him to anyone looking to purchase a vehicle! More
by Espinozaliza23
Employees Worked With
Lewis abdul majeed
October 24, 2026
If you want to buy a vehicle here, I highly recommend you do. Abdul Majeed was the sales man that helped me purchase my vehicle and the experience was beyond amazing, helped me out with everything I asked, h do. Abdul Majeed was the sales man that helped me purchase my vehicle and the experience was beyond amazing, helped me out with everything I asked, he was patient and understanding of my needs. More
by Trejodaniel93
Employees Worked With
Abdul Majeed
