Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Aterick helped me and my father pick out my first car purchase! He is absolutely wonderful, and was such an amazing help with the process. No anxiety, no stress just support! Absolutely love my car (Merc purchase! He is absolutely wonderful, and was such an amazing help with the process. No anxiety, no stress just support! Absolutely love my car (Mercedes GLA 250) and am so happy to have aterick help me through the process! Hes amazing! More

I bought a vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep Ram last week. Overall, I had a great experience. My sales person Muhammad was first class. Very knowledgeable and professional t Chrysler Dodge Jeep Ram last week. Overall, I had a great experience. My sales person Muhammad was first class. Very knowledgeable and professional throughout the process. The only negative part in the whole process was that it wasn’t shared with me that my vehicle was missing a key. I did not receive this news until after I paid the clerk, then was handed the single key. I have never purchased a vehicle and received only one key. This is especially disappointing because I bought a Chrysler from a Chrysler dealership. The spare key copy will now cost me another few hundred dollars. Overall, Great experience. I am happy with my purchase. More

I just purchased my 2nd new Jeep Grand Cherokee from Napleton. Aterick Burks handled all the transactions and did a great job showing me the Jeep and working through the buying process. Very good sale Napleton. Aterick Burks handled all the transactions and did a great job showing me the Jeep and working through the buying process. Very good salesperson for your team. More

I must say this dealership is awesome, great selection of vehicles. Aterick Burks was the salesman I had, he listened to what I wanted and worked to put a package together that gave me the best possible ou vehicles. Aterick Burks was the salesman I had, he listened to what I wanted and worked to put a package together that gave me the best possible outcome. I definitely will recommend Napleton's Arlington Heights to anyone looking for a new or used vehicle! More

These people and the entire dealership are crooks. They list a car online for sale that does not exist, just to get your attention and then try to sell you a different one. They list a car online for sale that does not exist, just to get your attention and then try to sell you a different one. More

Aterick was a pleasure to work with when buying a car this weekend. He was very knowledgeable and was great about walking through all the steps of the process. If I could give more than 5 stars, I woul this weekend. He was very knowledgeable and was great about walking through all the steps of the process. If I could give more than 5 stars, I would. More

Rafael O. was fantastic. He got me set up with a very sharp car. The process was very smooth and virtually hassle free. was fantastic. He got me set up with a very sharp car. The process was very smooth and virtually hassle free. More

"I recently purchased an Alfa Romeo from Napleton Jeep in Arlington Heights, and I couldn't be happier with the experience. Kristina Vyas and Marco were exceptional—both professional and courteous, making th Arlington Heights, and I couldn't be happier with the experience. Kristina Vyas and Marco were exceptional—both professional and courteous, making the process smooth and enjoyable. I truly appreciated their low-pressure sales approach, which made me feel comfortable and confident in my decision. Kristina and Marco went above and beyond to ensure all my questions were answered, and they made the entire buying process seamless. I would highly recommend Napleton Jeep and Kristina and Marco to anyone looking for a great car-buying experience. I would definitely buy from them again More

My experience at Napleton's in Arlington Heights was deeply troubling and raises serious questions about their pricing practices. I went there to check out a used 2020 Ram Big Horn listed at $28K. Despi deeply troubling and raises serious questions about their pricing practices. I went there to check out a used 2020 Ram Big Horn listed at $28K. Despite the clear advertisement, I was shocked when salesman Eldin and manager Alex added $5K to the price—$4K for a certification fee and $1K for a "used car selling fee." This was particularly frustrating because the truck was advertised as already certified. Eldin’s attempt to negotiate by cutting the certification fee in half only intensified my concerns about their pricing integrity. After I left, Alex called offering to sell me the truck at the original listing price if the pending sale fell through. However, the listing was removed the next day, making me question the legitimacy of his offer and the overall transparency of their pricing. Under Illinois law, while additional fees such as taxes, license, title, and documentary service fees are expected, the advertised price should reflect the true cost to the consumer. Napleton's pricing strategies appear not only deceptive but potentially questionable in their legality. My experience was far from satisfactory, and I strongly urge potential buyers to be cautious when dealing with this dealership. I also invite Napleton's to respond and clarify these practices to provide greater transparency for future customers. More

I had a great experience with the purchase of my 2024 Jeep Grand Cherokee. My salesman Zack along with sales manager Alex and Matt where very courteous and professional. They made my purchase very easy Jeep Grand Cherokee. My salesman Zack along with sales manager Alex and Matt where very courteous and professional. They made my purchase very easy and simple. I will highly recommend Napleton Chrysler, Dodge Jeep to all my family and friends. Best vehicle purchase anywhere. More