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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,929 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,929 reviews
April 15, 2026
Was really very well was treated very well was comfortable the dealership was very courteous had pleasant leadership appreciated a short period of time I was there a few tweaks here and there but comfortable the dealership was very courteous had pleasant leadership appreciated a short period of time I was there a few tweaks here and there but I would recommend this dealership to anyone More
by waltercollins1950
Employees Worked With
April 14, 2026
The experience was fantastic. I was treated with the utmost respect.The service manager Tommy was the reason that I decided to buy a newer model and the sales person sealed the de I was treated with the utmost respect.The service manager Tommy was the reason that I decided to buy a newer model and the sales person sealed the deal Stephanie. More
by henrywilborn
April 14, 2026
Worked with Stan Gibson who was fabulous. We bought a used car with the exact details as advertised. Stan was knowledgeable, efficient and fun to work with. Easiest transaction ever. Plus, de We bought a used car with the exact details as advertised. Stan was knowledgeable, efficient and fun to work with. Easiest transaction ever. Plus, dealer will deliver the car which saves us a lot of time since we live far from the dealership. We highly recommend Stan Gibson!! More
by marysroach
April 13, 2026
Very professional and honest. Quick service and very polite. It was a pleasure doing business, I usually dread bringing my car in for service. Thank you! Quick service and very polite. It was a pleasure doing business, I usually dread bringing my car in for service. Thank you! More
by Jamag04
Employees Worked With
April 13, 2026
The service agent explained what the mechanic found and explained what repairs were needed and why and the cost of each. explained what repairs were needed and why and the cost of each. More
by James B
Employees Worked With
April 12, 2026
They are very friendly and helpful. I purchased a ford with an AZ code and I’d go back there to but my next one, too I purchased a ford with an AZ code and I’d go back there to but my next one, too More
by paul
Employees Worked With
April 12, 2026
I have been taking my car(s) for service at this location for years, the customer service has always been wonderful. for years, the customer service has always been wonderful. More
by jendavey22
Employees Worked With
April 11, 2026
I got great customer service from Bill and I appreciate his honesty. I definitely would recommend others to the Ford center. his honesty. I definitely would recommend others to the Ford center. More
by Tennillemoore
Employees Worked With
April 11, 2026
They were professional and prompt. They evaluated the problem and fixed it with no probes. I was very pleased with the service They evaluated the problem and fixed it with no probes. I was very pleased with the service More
by claudiajanese
Employees Worked With
