Napleton Ford of Oak Lawn

This Ford dealership is clean and the employees are very knowledgeable and pleasant with every encounter. knowledgeable and pleasant with every encounter. More

The dealership was clean, friendly, and inviting. The salesman was attentive and love what they do. The salesman was attentive and love what they do. More

The service is always great. Bill Parks has outstanding customer service.. he made me feel welcome and explain what was done to my car. Bill Parks has outstanding customer service.. he made me feel welcome and explain what was done to my car. More

Speedy and great service. . Great guys! Highly recommend. Super fast oil change and rotation of tires. . Great guys! Highly recommend. Super fast oil change and rotation of tires. More

The dealership's staff are friendly. They informed me about an issues that needed addressing and gave me an estimate. I really like the waiting area with it's complimentary beverages. I They informed me about an issues that needed addressing and gave me an estimate. I really like the waiting area with it's complimentary beverages. I didn't have a long wait time for my vehicle to get serviced. More

Bill Parks was awesome. He was like a breath of fresh air. Very informative, polite with a sense of humor. Keep up the good work He was like a breath of fresh air. Very informative, polite with a sense of humor. Keep up the good work More

Tommy Mackey did an outstanding job ! !! Explain what I need and about the recall and the service what they will be doing and how long it will take I was very impressed pleased !! Explain what I need and about the recall and the service what they will be doing and how long it will take I was very impressed pleased More

Service was great. Staff at the service departmentwas very helpful. They did a great job. Staff at the service departmentwas very helpful. They did a great job. More

The dealership is in a great location. The service department is very kind and supportive The service department is very kind and supportive More

Went in there and waited for 1 hour without anyone acknowledging me or saying anything to me acknowledging me or saying anything to me More