Naples Nissan
Naples, FL
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716 Reviews of Naples Nissan
Very friendly dealership. Well advised of my options and prices up front. Clean service center and waiting room with comfortable and adequate seating. Informative service advisor with a friendly personality prices up front. Clean service center and waiting room with comfortable and adequate seating. Informative service advisor with a friendly personality and was attentive to my needs with my car while in the waiting area. More
Since John Marrazi took over the dealership, it is much better run. The staff is friendly, the atmosphere of the showroom is inviting and I trust that the work they do is necessary and done properly. I pu better run. The staff is friendly, the atmosphere of the showroom is inviting and I trust that the work they do is necessary and done properly. I put price as good as "how can a price ever be great, unless it is well below what it should be?" Their prices are fair, especially considering the complimentary shuttle service - a fact that ensures I will continue to utlitize their service department. More
nadine ALWAYS treats me well, with respect and pays attention to all details. If she says something, I can count on it getting done. She knows who I am and remembers stuff about me. I trust her and i attention to all details. If she says something, I can count on it getting done. She knows who I am and remembers stuff about me. I trust her and in the service business that is a big statement. J Showalter More
I went into John Marazzi Nissan looking to buy a used car, I don't have much credit so they couldn't get me approved for the car I originally wanted but Sal & Les were determined to get me into a car. Th car, I don't have much credit so they couldn't get me approved for the car I originally wanted but Sal & Les were determined to get me into a car. They got me approved for a 2011 Nissan Versa, I absolutely LOVE it & they gave me a great deal! Sal & Les genuinely cared about getting me into a car even with my credit issues & they didn't give up on me like so many other dealerships have before. More
Juan Lopez does a tremendous job at making sure your needs are met and within your budget. I was looking for new tires on my Nissan and he found them in Ft. Myers - sent a driver to go get them and had needs are met and within your budget. I was looking for new tires on my Nissan and he found them in Ft. Myers - sent a driver to go get them and had them installed by noon as needed. The customer service experience is what keeps you coming back. Juan is friendly and easy to work with and stands by hi word. More
I am a regular customer of John Marazzi Nissan Naples FL, so I know what to expect before bringing my car in for any service. There is always a wait time but my time went over 30 minutes as I was told approx so I know what to expect before bringing my car in for any service. There is always a wait time but my time went over 30 minutes as I was told approx. 1 hr 30 min. and actually it was 2 hrs. A oil change and an alignment is what I was having done this time. This could be due to the fact it was around 1:00 PM and Service Men having a lunch break? Nadine is always courteous and told me if I needed to go anywhere she could have it arranged with someone to take me. When I leave the Service Dept. I am always happy with the performance of my Pathfinder. Thank-you ALL. More
I purchased this car about 2 years ago. I had previously purchased cars from Rob Fontano when he was at Marazzi Totota, and because of the experience with him I decided to try a Nissan. Will Barrios was the purchased cars from Rob Fontano when he was at Marazzi Totota, and because of the experience with him I decided to try a Nissan. Will Barrios was the salesman that I dealt with and found to be extremely knowledgeable and helpful with my selection, and Brian Del Negro in the business office explained everything in detail about the financing of an automobile and the different ways to protect my investment. I have always had my vehicles serviced at the dealer where I made the purchase, and still continue that practice at Marazzi Nissan. My latest experience at this dealership (an oil change and tire rotation) was just as good as all the others. Juan Lopez, one of the service advisors, let me know about a nail in one of my tires and advised me of the cost of repair instead of completing the repair and then presenting me with the bill as some other dealers may have done. I would recommend this dealer to anyone purchasing or servicing a vehicle because of the people that work here - this is my fifth vehicle purchased from them. More
I put diesel fuel in my gas tank. We called several times to ask about the progress of the repair. There was some confusion as to what phone number should be used to report details of the repair and when the to ask about the progress of the repair. There was some confusion as to what phone number should be used to report details of the repair and when the vehicle would be ready for pick up. The person spoken to on the phone was not present when we went to get the vehicle. More
For my first visit to get my oil change, my experience was average. The first man who assisted me was not the friendliest person. The wait was longer than I was told. Also, my car sat outside for quite was average. The first man who assisted me was not the friendliest person. The wait was longer than I was told. Also, my car sat outside for quite sometime before I was called. My check-out with Nadine was great. Very friendly and helpful. Thanks! More
My overall experience at the John Marazzi dealership was overall, superior. The staff was helpful and knowledgable and I got the car i needed with the price I wanted as well. Great dealership! As soon as I overall, superior. The staff was helpful and knowledgable and I got the car i needed with the price I wanted as well. Great dealership! As soon as I got to the dealership I was helped out immediately and the staff is extremely helpful. More