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Naples Nissan

Naples, FL

2.8
716 Reviews

3640 Pine Ridge Rd

Naples, FL

34109

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716 Reviews of Naples Nissan

May 16, 2011

Very friendly dealership. Well advised of my options and prices up front. Clean service center and waiting room with comfortable and adequate seating. Informative service advisor with a friendly personality More

by mangobaabs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadine Rotz
May 16, 2011 -

Naples Nissan responded

Thank you so much for your wonderful input! Your comments are very much appreciated! We are very happy your visit to our Service Department was a pleasant one.

May 15, 2011

Since John Marrazi took over the dealership, it is much better run. The staff is friendly, the atmosphere of the showroom is inviting and I trust that the work they do is necessary and done properly. I pu More

by cdantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadine Rotz
May 16, 2011 -

Naples Nissan responded

Nadine is fabulous with her guests. John Marazzi Nissan goes above and beyond for customer service. We are so pleased with your comments. Thank you very much.

May 13, 2011

nadine ALWAYS treats me well, with respect and pays attention to all details. If she says something, I can count on it getting done. She knows who I am and remembers stuff about me. I trust her and i More

by banterbabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadine
May 16, 2011 -

Naples Nissan responded

Thank you Ms. Showalter for that wonderful statement! We are pleased to hear about your great experience. We hope that each and every time you have a fabulous experience at our dealership.

May 13, 2011

I went into John Marazzi Nissan looking to buy a used car, I don't have much credit so they couldn't get me approved for the car I originally wanted but Sal & Les were determined to get me into a car. Th More

by Iilbites88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Scarcella & Les Haynes
May 16, 2011 -

Naples Nissan responded

Congratulations on your brand new 2011 Versa! That is a beautiful car! Sal & Les are great team players. Thank you so very much!

May 11, 2011

Juan Lopez does a tremendous job at making sure your needs are met and within your budget. I was looking for new tires on my Nissan and he found them in Ft. Myers - sent a driver to go get them and had More

by Susan Klein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
May 16, 2011 -

Naples Nissan responded

Wow that is fabulous! This puts a smile on our face! That is great to hear how fast the process of your tire installation was. Thank you for your review, we hope to see you again!

May 11, 2011

I am a regular customer of John Marazzi Nissan Naples FL, so I know what to expect before bringing my car in for any service. There is always a wait time but my time went over 30 minutes as I was told approx More

by Flow1153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadine Rotz
May 16, 2011 -

Naples Nissan responded

We would like to apologize for your inconvenience. Around that time is a lunch hour and that may have been the reason. We appreciate greatly that you have been a loyal John Marazzi Nissan Customer, thank you very much.

May 09, 2011

I purchased this car about 2 years ago. I had previously purchased cars from Rob Fontano when he was at Marazzi Totota, and because of the experience with him I decided to try a Nissan. Will Barrios was the More

by gstart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Fontano,Will Barrios, Juan Lopez, Brian DelNegro
May 10, 2011 -

Naples Nissan responded

We are very pleased to hear about your wonderful experience. Thank you for being a loyal, genuine customer. Our team from Rob Fontano to Juan Lopez are so very happy to have helped you with your vehicle purchase and service needs. We look forward to seeing you again for your next oil change!

May 09, 2011

I put diesel fuel in my gas tank. We called several times to ask about the progress of the repair. There was some confusion as to what phone number should be used to report details of the repair and when the More

by fgam99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadine
May 10, 2011 -

Naples Nissan responded

We apologize for the confusion. You may call directly to 239-643-3800 and the operator may transfer your call directly to service. One of our service advisers may help you with all of your service needs. Thank you for your review!

May 09, 2011

For my first visit to get my oil change, my experience was average. The first man who assisted me was not the friendliest person. The wait was longer than I was told. Also, my car sat outside for quite More

by monie731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadine Rotz
May 10, 2011 -

Naples Nissan responded

We apologize for any inconvenience! We strive for customer service and want every customer to leave with a smile on their face. Nadine is a great team player! Thank you for your input.

May 07, 2011

My overall experience at the John Marazzi dealership was overall, superior. The staff was helpful and knowledgable and I got the car i needed with the price I wanted as well. Great dealership! As soon as I More

by butchkorca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadine Rotz
May 10, 2011 -

Naples Nissan responded

Thank you very much! Our top priority is customer service! So great you were able to purchase the perfect car at the perfect price! Congratulations!

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