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Naples Nissan

Naples, FL

2.6
714 Reviews

3640 Pine Ridge Rd

Naples, FL

34109

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714 Reviews of Naples Nissan

August 28, 2011

I bought my 2nd Nissan from John Marazzi Nissan. My salesman was Angel Pagan for this car and for my last one! Angel is very professional and knowledgeable about the cars he sells. He is friendly and More

by Loislash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Pagan
Aug 30, 2011 -

Naples Nissan responded

Angel is a team player! He is great with his customers. We are so happy to hear this! We appreciate you being such a loyal customer of ours and Angel's! Thank you for your kind input. Look forward to seeing you in our dealership again soon!

August 27, 2011

I just purchased a 2011 Nissan Altima from John Marazzi. Our salesman Angel Pagan was great! He answered all of our questions regarding the cars and worked very hard to help us through the financing process More

by amythehairstylist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Pagan
Aug 30, 2011 -

Naples Nissan responded

Another great review for Angel! We are so excited to read your review and hear about your experience! We are so glad that you had a smooth vehicle purchasing process and felt at ease. Customer service is our #1 Priority! We are here for you! Way to go Angel, and we look forward to seeing you for your next vehicle purchase and vehicle service! Thank you!

August 22, 2011

Everyone we worked with at the dealership was very friendly. However I brought my car in to get the windows tinted and the job was not completed. I was told I would get a strip of tint at the top of More

by nikkiraye11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Sure
Aug 30, 2011 -

Naples Nissan responded

We apologize greatly for your inconvenience. Please call Ms. Tina Becker directly at 239-919-1816 and she will be happy to resolve this issue. She is also available by email at tbecker@naplesnissan.com We hope this helps. Thank you for your input and helping us improve with your experience.

August 10, 2011

We have had multiple problems with this dealership and their service department. When we have complained, we were not happy with the lack of follow up and customer care, especially when we purchased two v More

by kpetit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jerome foster
Aug 30, 2011 -

Naples Nissan responded

We apologize greatly for your experience. We would like to resolve this issue and assist you in any way possible. Please contact our Service and Parts Director Mr. David McKinney directly at 239-919-1441 or at dmckinney@marazzinissan.com. We hope we can improve this review and hopefully have a more favorable review in the future. Thank you for your input and helping us improve.

August 01, 2011

I had the pleasure of meeting and doing business with Angel Pagen in sales, Tina in customer service, and James in Finance. these employees gave 150%. I could not have been more pleased. I also had the p More

by exselljoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Pagen
Aug 02, 2011 -

Naples Nissan responded

Joe you are so kind! Thank you for your great review! We enjoyed reading it and hearing about your experience here at John Marazzi Nissan. We appreciate your recommendation very much and thank you for being such such a pleasure to work with. Enjoy your new vehicle and we hope to see you soon!

July 28, 2011

I had a great experience with all of the staff at John Marazzi Nissan. James and Angel were very willing to negotiate the price of my new Nissan Quest. I ended up with a payment I can afford and a gener More

by lprasad14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Pagan, James Pool, Dina in Finance
Jul 29, 2011 -

Naples Nissan responded

Hello Dear customer! Thank you for your kind and generous words. We appreciate greatly your loyalty and are very happy to hear about the purchase of your brand new Nissan Quest. Congratulations! That is a fabulous van you have there. I hope you enjoy every mile you drive in it. Our team does it's best for our customers, I am so glad you feel that way. Look forward to seeing you again for your first oil change!!!

July 16, 2011

We had a wonderful experience buying a new nissan sentra We had a wonderful experience buying a new nissan sentra 2.0S for our son for his 21st birthday. We came back into the dealership because of Jero More

by bmcgrath5732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome in Service Dept., Joe Sierra, Jorge Villanueva, Tina Becker, and the Manager was incredible
Jul 19, 2011 -

Naples Nissan responded

Thank you so much! We are so very excited to hear about the great time you had at our dealership! Jerome, Jorge, Tina and Joe are huge assets to our team. We are so glad that all of your needs were met and your son went home in a brand new vehicle for his birthday. Thank you for being valued customers of ours!

June 27, 2011

This afternoon we picked up our new Altima. Not only is it a beautiful car, it is easy to drive for us, seniors. The staff, espceially, Sal Scarcella made the experience of purchasing the car a very good More

by abaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Scarcella
Jun 29, 2011 -

Naples Nissan responded

What a kind review! We are so very pleased to hear about your experience here at John Marazzi Nissan. We are also very excited that we were your choice between 6 other dealers! WOW! That's awesome, thank you for being such a genuine customer! Congratulations on your brand new Altima, that sure is a beautiful vehicle. We look forward to seeing you in the future!

June 20, 2011

by the vehicle in john Marazzi is pleasure. sales people are very customer related. the deal goes very smooth no stress no hard feelings. on time I remember. Mr. Marazzi took care fore sale. he is great p More

by kukusha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember
Jun 23, 2011 -

Naples Nissan responded

Thank you so much for your review! Your generous words mean so much to us! John Marazzi goes above and beyond for his customers, it was a pleasure! We look forward to servicing your vehicle and seeing you around our dealership from time to time!

June 20, 2011

Worst Experience Ever!! Would not do business again!! Stay as Far away from this Dealership as possible!! Insulted my intelligence and my budget. Tried to put me in a lease that I was not interested in a More

by saponejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick and Sal
Jul 11, 2011 -

Naples Nissan responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We apologize for the inconvenience and would like to resolve this issue that you experienced at our dealership. Please contact me personally, I will be awaiting your call. Thank you. Mr. James Pool General Manager John Marazzi Nissan 239-919-1831 jpool@marazzinissan.com marazzinissan.com

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