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Naples Nissan
Naples, FL
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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714 Reviews of Naples Nissan
June 07, 2012
I purchased a 2012 Maxima and received exceptional service throughout the process. This is an great delarship. Everyone is super friendly and very helpful. i have already referred two friends to this service throughout the process. This is an great delarship. Everyone is super friendly and very helpful. i have already referred two friends to this delearship. More
by claires
Employees Worked With
Jimmy "Jimmy G" Goodwin
June 03, 2012
At first our experience with Naples Nissan wasn´t the best because we ordered a new car and they sold it to someone else. Then they gave our case to Angel Pagan and he was great, he helped us a lot a the best because we ordered a new car and they sold it to someone else. Then they gave our case to Angel Pagan and he was great, he helped us a lot and after we got the car, he called us to ask how the car was doing and let him know if we had any question about the car. I would definitely recommend him!. More
by vicuaima
Employees Worked With
Angel Pagan, Angel Pagan
June 02, 2012
My wife and I got to know George Carter since 2000 when we got a car from Mitsubishi. When I was ready for another car, I found out that George had moved to Nissan Fort Myers. I contacted him and since the we got a car from Mitsubishi. When I was ready for another car, I found out that George had moved to Nissan Fort Myers. I contacted him and since then I had two leases from them. When I was ready for this lease, I again found out that George moved but to Nissan Naples. I contacted him and got this lease. Angel Pagan, I just met at Naples and his service was Great. (5) Also like to mention that someone in the Service department, Adam had also made the same moves as George Carter he also is at Nissan Naples. He also over the years given me Great service. (5) Peter Joe-Yen More
by pjoeyen
Employees Worked With
Angel Pagan
June 01, 2012
My car buying experience started with phone calls to about five different car dealerships...asking questions about mid size sedans and pricing. I wanted to get the best car at the best price! I spoke about five different car dealerships...asking questions about mid size sedans and pricing. I wanted to get the best car at the best price! I spoke to Jaime Rodriguez on the phone... met with him at Naples Nissan that day... worked out a great deal with him and Frankie Gee... bought and paid for in full my new 2012 Nissan Altima... when the car came in for me to pick up, I finished up my buying experience with the manager James Pool after he made a few changes with financing and adding the three year free maintenance agreement to the deal at a great price. I also came back for the splash guards to be installed and everyone in the service department were helpful and I had a wonderful buying experience. Thank you to all !!! More
by Deborah
Employees Worked With
Frankie Gee
May 18, 2012
From the moment I walked in, to the moment I drove away in my brand new Nissan Juke, I felt like I was in great hands! While on vacation, visiting my family, my car just gave out. I was having a stressfu in my brand new Nissan Juke, I felt like I was in great hands! While on vacation, visiting my family, my car just gave out. I was having a stressful week to say the least. However, my experience at Naples Nissan was far from stressful. Tray, Bal and Jimmy G took really great care of me. I definitely recommend Naples Nissan for a stress free car buying experience. Thank you guys so much! I am thoroughly enjoying driving my new Juke. Melissa More
by mrobinsun
Employees Worked With
Balendo Malary, Jimmy "Jimmy G" Goodwin
May 16, 2012
Only Naples dealer to meet me on the outside and welcome me. After a few minutes it was like they had known me for a long while. Best sales group on any Naples dealer. Willing to work with me on the tra me. After a few minutes it was like they had known me for a long while. Best sales group on any Naples dealer. Willing to work with me on the trade and financing. More
by jimclyde
Employees Worked With
Jimmy "Jimmy G" Goodwin
May 16, 2012
Our experience at Naples Nissan was an exceptional one. Mike Amabile was courteous and professional. He was knowledgeable and worked to get us the best deal on a used Nissan Altima. Jimmy Goodwin went over Mike Amabile was courteous and professional. He was knowledgeable and worked to get us the best deal on a used Nissan Altima. Jimmy Goodwin went over the details of our finance package in detail and made everything easy to understand. Our followup to Naples Nissan was also a good experience with Angel Pagan and Nadine Rotz giving exceptional service to our need for a new key. Thanks Naples Nissan Team. We will definitely be back and we'll certainly refer our friends and family to you. More
by buckhoffman
Employees Worked With
Angel Pagan, Jimmy "Jimmy G" Goodwin
March 13, 2012
I did not go into Naples Nissan to purchase, just to learn more about my options. James & Scott were upfront, personable & that experience made my decision to buy a car an easy, simple & even fun thing learn more about my options. James & Scott were upfront, personable & that experience made my decision to buy a car an easy, simple & even fun thing to do! More
by lahnann
Employees Worked With
James Pool & Scott Harris
December 28, 2011
My fiance and I came to Naples Nissan looking for a new Altima. Our salesperson was Sal, who quickly directed us to a great car and offered us a great deal. We had just walked into the dealership, were vi Altima. Our salesperson was Sal, who quickly directed us to a great car and offered us a great deal. We had just walked into the dealership, were visiting from Georgia and needed to speak with our bank before signing on the dotted line. Sal urged us to leave a credit card and license in good faith and we agreed to speak with him the next morning. In no way did we authorize him to swipe our card. It was meant to hold the vehicle. On the way out, he asked us to speak with his manager James Pool and explain why we were not buying the car on the spot. Sal stated that his manager needed to know that it wasn't anything that he was doing wrong. (Why does it matter? Why should we have to buy at that second anyway?) We told James that we wanted to discuss the financing with our bank and insurance and that we would call back the following day. Early the next day John's mother went into the hospital, needless to say we were not thinking about calling back Naples Nissan. John received a text from Sal at 3:17pm stating, "thanks for the business if you don't mind i already swiped a thousand on the credit card to secure the vehicle and put the radio in...please lmk what time you want to pick up" When my fiance showed me this message I was in disbelief. Where in the world of business and customer service is this acceptable? I called Sal to let him know that he had absolutely no authorization to do that, which he claimed at that moment that he didn't actually swipe the card. I let him know that he lost the sale. He acted like he didn't understand why someone would be upset about someone swiping their credit card with authorization. I tried calling the dealership to speak with management or James Pool but there was no one available to speak with me. I am already a happy owner of Nissan Murano. I however will NEVER step a foot into this dealership ever again. Naples Nissan offers a "lifetime warranty" that may seem appealing however their business tactics are extremely poor. I would rather take my chances anywhere else. More
by OJL18288
Employees Worked With
Sal Scarcella, James Pool
October 07, 2011
George was about to buy a car with Nissan in Stuart,fl. I suggested he use the online service at Napleton, and from the moment we made contact with the young lady who does your internet response, to walkin I suggested he use the online service at Napleton, and from the moment we made contact with the young lady who does your internet response, to walking in the show room and meeting our sales man, Mike Mendez, and the lady that does the contracts, we were well taken care of with respect, fairness and honesty. Thank you. More
by April Terborg
Employees Worked With
Michael Mendez
